Hi royeo,

This is Mike from the Norton Authorized Support Team.

Norton Internet Security 2009 was re-designed so that it does not take up a lot of space, but still contains all of the features that were available in Norton Internet Security 2008. The re-design of the product also includes a lot of new and enhanced features to keep your computer even more secure from threats.

The technical support components are installed when you install the product, but are only used when you utilize the ?One Click Support? option, where a technician may need to remote in to your machine to help you resolve any issues you may experience.

For a full list of the features in Norton Internet Security 2009, please visit the product information page below.

Norton Internet Security 2009 Product Information

Thank you,
Mike

Michael York
Norton Authorized Support Team
Symantec Corporation