Computer Help forum

General discussion

Sites not recognizing IE8

by tats4fun / September 11, 2010 5:26 AM PDT

Greetings everyone, my computer is running Windows Vista Home Premium SP2 with IE8. The problem I am ghaving is all of a sudden there are websites starting to pop up that say's "Can not view, it seems you are running IE6 or a lower version of, upgrade to IE8 or another browser" Has anyone had any problems with this and if so what is the fix? Thanks for any advice.

Discussion is locked
You are posting a reply to: Sites not recognizing IE8
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Sites not recognizing IE8
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
My first step
by MarkFlax Forum moderator / September 11, 2010 7:07 AM PDT

would be to use IE to download and then install another browser, eg Firefox, Opera, Chrome, Safari, etc.

Then at least you should have a browser that works on these sites.

When that is done and you have ensured the other browser works OK, I would look into your IE's add-ons, (IE > Tools > Manage Add-ons), and see if there are any add-ons that are affecting the way IE is working.

As a test, close IE down and goto Start > All programs > Accessories > System tools and find the "Internet Explorer (No Add-ons)" option and click that. This will open IE in it's Safe Mode. If you can visit those sites now, that shows that some add-on, toolbar, or plugin is causing your problem.

Then you need to find the offending add-on, disable it and if possible delete it.

See if that helps.


Collapse -
In addition to Mark's suggestions ...
by Edward ODaniel / September 11, 2010 8:43 AM PDT

you might go ahead and provide us with some sample URLs of sites that are giving you this message.

Collapse -
Sites not recognizing IE8
by tats4fun / September 11, 2010 8:34 PM PDT

Thanks for answering my post, I did as suggested and started up IE8 with no add on's but it made no difference. I have downloaded Google Chrome just so I can access the site's for now. The link below is what started this whole thing, there are a couple more but I haven't kept track of thoses.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions

Does BMW or Volvo do it best?

Pint-size luxury and funky style

Shopping for a new car this weekend? See how the BMW X2 stacks up against the Volvo XC40 in our side-by-side comparison.