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Sites not recognizing IE8

by tats4fun / September 11, 2010 5:26 AM PDT

Greetings everyone, my computer is running Windows Vista Home Premium SP2 with IE8. The problem I am ghaving is all of a sudden there are websites starting to pop up that say's "Can not view, it seems you are running IE6 or a lower version of, upgrade to IE8 or another browser" Has anyone had any problems with this and if so what is the fix? Thanks for any advice.

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My first step
by MarkFlax Forum moderator / September 11, 2010 7:07 AM PDT

would be to use IE to download and then install another browser, eg Firefox, Opera, Chrome, Safari, etc.

Then at least you should have a browser that works on these sites.

When that is done and you have ensured the other browser works OK, I would look into your IE's add-ons, (IE > Tools > Manage Add-ons), and see if there are any add-ons that are affecting the way IE is working.

As a test, close IE down and goto Start > All programs > Accessories > System tools and find the "Internet Explorer (No Add-ons)" option and click that. This will open IE in it's Safe Mode. If you can visit those sites now, that shows that some add-on, toolbar, or plugin is causing your problem.

Then you need to find the offending add-on, disable it and if possible delete it.

See if that helps.

Mark

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In addition to Mark's suggestions ...
by Edward ODaniel / September 11, 2010 8:43 AM PDT

you might go ahead and provide us with some sample URLs of sites that are giving you this message.

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Sites not recognizing IE8
by tats4fun / September 11, 2010 8:34 PM PDT

Thanks for answering my post, I did as suggested and started up IE8 with no add on's but it made no difference. I have downloaded Google Chrome just so I can access the site's for now. The link below is what started this whole thing, there are a couple more but I haven't kept track of thoses.

http://my.blackberry.com/non-supported-browser.jspa

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