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General discussion

SiS Chipset +Logitech ClickSmart820 =NEED HELP!

Aug 21, 2004 9:27AM PDT

I just recently bought a Logitech ClickSmart 820 Webcam/Digital Camera, but it wasn't working on my computer. I tried it on my other computer and it worked fine, then I went to Logitech's website, it said that SiS Chipsets have problems with their cameras, and it listed how to solve the problem, the problem is, i don't understand any of what their saying, it says to change these settings in the bios, but i can't find any of them- Can anyone help me?

THIS IS WHAT IT SAYS:
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If you are using a SIS? chipset, the following BIOS settings are recommended:

Plug and Play Operating System set to Enabled
Assign IRQ's set to AUTO
BIOS support for DMA set to Disabled (if this exists)
Write Prefetch set to Disable (if this exits)
USB Error Detection set to Disabled
Next, it is recommended to remove USB entries from the Device Manager. To do this:

Click the "Start" button.
Click on "Settings", then "Control Panel".
Double click on the "System" icon. Windows 2000 users, click on the Hardware Tab.
Click on the "Device Manager" tab.
Click on the plus (+) sign next to "Universal serial bus controller".
Highlight the first entry listed under Universal serial bus controller.
Click the Remove button and confirm the device removal.
Repeat steps 6 and 7 for each entry under this section.
Close the Device Manager and reboot.
Additionally, you may need to change the SIS Host Controller driver to a Standard OHCI USB Host Controller, as described above.

Discussion is locked

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Re: SiS Chipset +Logitech ClickSmart820 =NEED HELP!
Aug 21, 2004 9:40AM PDT

With the SiS and Via, I often have to install the latest BIOS, then the latest Motheboard drivers. This is noted at http://www.usbman.com

Why Logitech notes SiS is simple. Many today expected Microsoft to fetch motherboard and USB drivers for us.

Bob

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-already updated
Aug 21, 2004 10:29AM PDT

I already had all the updates available on the motherboard manufacturers website- chipset, AGP, USB 2.0, ATA, VGA, etc.

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Re: -already updated
Aug 21, 2004 10:32AM PDT

Sadly, you then have to change the USB device or the USB ports. I try a USB PCI card first.

Bob

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Re: -already updated
Aug 21, 2004 10:33AM PDT

okay, thanks anyways...

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WORKS NOW :-)
Aug 21, 2004 10:41AM PDT

I don't know how or why, but the cam suddenly works now, but it comes at a price... my internet becomes very slow... at least it works now

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Did you visit USBMAN?
Aug 21, 2004 10:34AM PDT
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Re: SiS Chipset +Logitech ClickSmart820 =NEED HELP!
Aug 21, 2004 9:43AM PDT

The information is pretty straight forward. What computer do you have? bios' are different.

Have you gone into your bios? If you don't have it, download the motherboard documentation from the manufacturer's website (usually under support). You will need to supply the brand and model, or if a special built then you need to determine the motherboard type and model. This will tell you what the Bios supports.

Once you have this information and have looked for these items then post some more questions.

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chipset
Aug 21, 2004 10:30AM PDT

my mobo is a Gigabyte-S8661FXM with an SiS661FX Chipset