This is something you call the supplier of the system. If they didn't supply the router, remove that so it's all theirs.
Prior to last night, I received digital cable tv and wireless internet service simultaneously without issue. The hardware was configured as follows:
Coax feed to cable modem and separately to DTV reveiver
Ethernet hardwire connection from cable modem to Linksys G router
Coax connection from DTV receiver to DTV
In summary, five components playing well together ? DTV, DTV receiver, cable modem, wireless router and Laptop computer.
I recently upgraded my DTV receiver to a (Charter) HDTV receiver and traded in my dinosaur cable modem for a newer (Charter-Motorola) cable modem.
Now, I cannot connect to the internet via the Laptop while the TV and HDTV receiver are on.. The message I get indicates the wireless network is not recognized. Signal strength as indicated at the Laptop is ?excellent?
Connectivity is retored when the TV and HDTV receiver are turned off.