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Question

Simply Telly

by cclaytonn / January 1, 2015 6:09 AM PST

When I try to go to Amazon.com it goes to the Simply Telly website. It seems to have hijacked my IP address. How do I solve this?

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All Answers

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Answer
Reset your browsers....
by Dafydd Forum moderator / January 1, 2015 6:14 AM PST
In reply to: Simply Telly
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More info on Simply Telly issue
by cclaytonn / January 1, 2015 9:42 AM PST

I should have mentioned that I'm having this problem on a MacBook Pro in both Chrome and Safari, so Grif's instructions were not helpful.

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Same Basic Instructions Though...
by Grif Thomas Forum moderator / January 2, 2015 7:31 AM PST

Even though you can't run the Windows versions of the malware cleaners, one of the best spots to start is within the browser. Reset both Chrome and Safari, or better yet if resetting them doesn't work, download an installation file for example, Chrome, then uninstall and reinstall them. Resetting the browser should cause the add-in to be removed.

How to Reset Chrome on Mac
https://support.google.com/chrome/answer/3296214?hl=en

How to Reset Safari on Mac
http://www.ehow.com/how_7491654_reset-safari-mac.html

Hope this helps.

Grif

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