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simpletech 1 tb drive card problem.

by S_K_U_N_X / October 12, 2008 6:57 AM PDT

I seem to have trouble with my drive. I'm currently attempting to work with the company and getting absolutely no responses.

problem: USB or eSATA fail after few minutes of use. The port drops the connection and I must let it site for a minimum of 5 minutes. Tested on 4 computers and acts the same. If I try to do too many HD actions ( rename, move, copy ) at once its sure to fail right away.

I have been turn it on backing up what I can. 750 GB is not easy to back up .. I would think its a cold solder joint but cant be sure, and I dont have surface electronic tolls to set it. Not to mention it would void my warranty. I did notice the drive get very hot. The fat in on its last barring and the warranty stick adhesive has melted. I question whether or not I'd be able to replace it with simpletech.

1) I guess my question is, where can a person by this board replacement?
2) Does this sound right, could it be the board.

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the drive get very hot.
by R. Proffitt Forum moderator / October 12, 2008 7:03 AM PDT

There's your clue. Can you set it on top of a box fan? As to repairs, no, that usually doesn't work.

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by S_K_U_N_X / October 12, 2008 7:44 AM PDT

Bob , thx for the reply. I didn't quite catch what you meant as to my clue.

"Can you set it on top of a box fan?" I was going to try something along these lines but didnt have a fan. To be honest it could reach the fridge..

Since the casing warranty sticker was not damaged I try to take the drives out. Still acted the same. I dont think a fan would prevent the short or brake in the electronics, but may give that a go for the backing up.

you also mentioned repairs usually don't work. As in the board is not replaceable?

On that note: Could a person somehow re-stripe the two 500gb drives in regular sata ports? I know this box is nothing more then a simple raid interface. I chose the strip option so its 500gb x 2. Could I some how re-stripe it with my on board sata ports?

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by R. Proffitt Forum moderator / October 12, 2008 7:55 AM PDT
In reply to: reply

Hopefully you can find a way to COOL that unit down.

As to RE STRIPE. I've never seen anyone do that except in the lab. The usual fix is to cool the failing units to get the data out as RAID at the drive level is not standardized so it's never assured you'll get data back on any other controller.

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by S_K_U_N_X / October 12, 2008 7:47 AM PDT

Oh I see now, the clue "the drive get very hot" .. Well most drives do get very hot, but being its trap in a box with a little fan , its no wonder the board is now bad. Sounds like an engendering mistake to me.

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