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Storage forum

Question

Signs my ext. Hd is dying?

by Syrinx77 / April 30, 2017 1:38 PM PDT

I have a ton of files on (what I thought would be a durable, long lasting) external hd. (Seagate) I think most of what's on it is fine, but I can't open several photos & a movie I tried watching kept freezing, & turning gray screen /pixelated.

Is this the sign of death? New external?

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Clarification Request
How did you get on with your extHDD issue?
by 1hadit1 / May 4, 2017 3:59 PM PDT

@Syrinx77 how did you get on mate? What was your outcome?

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well
by Syrinx77 / May 4, 2017 5:48 PM PDT

Downloaded & tried Seatools & it failed to finish any of the tests I tried. Long or short. I do have a lot of this already backed up, but it's annoying that I need to back up *again*. One folder alone (all long videos) will take hours to transfer elsewhere & I'm almost sure before it finishes there'll be an error.

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Clarification Request
View files elsewhere
by tonymorro / May 5, 2017 5:53 PM PDT

Did you try copying the files from the External Drive onto a local drive and viewing the files? It probably will result in the same behavior. Hopefully the drive has lasted as long as it should have. These don't last forever, I usually replace my drives every 3 years to be safe.

Also, spinning drives perform better when they are powered on and spinning. External drives are used differently so their lifespan is not the same.

All Answers

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Answer
could be the drive
by renegade600 / April 30, 2017 1:46 PM PDT

could be the drive or it could be the case itself. when purchased, you should have gotten a disk with seatools on it. it has a diagnostic utility you can run to check and in some cases fix it. If for some reason the disk is no longer available, you can go to seagates website and download seatools.

did you try the drive on another computer?

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Seatools...
by Syrinx77 / May 4, 2017 5:42 PM PDT
In reply to: could be the drive

Downloaded & tried Seatools & it failed to finish any of the tests I tried. Long or short.

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Answer
I have to guess there is no backup?
by R. Proffitt Forum moderator / April 30, 2017 1:58 PM PDT

Externals of any make are so far not reliable to go without backups.

Time to get a new one and copy the content over (nod to Roadkil's Unstoppable Copier) and then wipe the drive clean, do a format and sync it back.

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Answer
Ext hdd
by Bob__B / May 1, 2017 8:52 AM PDT

See what SMART has to say about the hdd.

Run a pass of the maker's diag tool.

Run a pass of chkdsk with the R option.

If that's your only copy of these files you might want to copy out first thing.

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SMART
by Syrinx77 / May 4, 2017 6:20 PM PDT
In reply to: Ext hdd

Haven't tried that. Can you elaborate?

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Suspect hdd
by Bob__B / May 4, 2017 11:02 PM PDT
In reply to: SMART

If that's the only copy of the data then the first thing you want to do is make a backup.
Once you have a backup safely tucked away then you can proceed with testing.

SMART.....Many tools to view that data, I use speccy as I can see a bunch of other stuff also.

Maker's diag tool......Seagate has a tool, Wd has a tool.

Chkdsk is a windows tool, use google to see how to run it.
With a suspect bad hdd I'd use the R option for a through test....it can take hours to run.

*** Again backup first.

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