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Question

Significant Ping Problems!

Nov 29, 2015 6:02AM PST

Hello,
I would like to ask from anyone's experiences or suggestions about an issue I am currently having. (specs at end of post)

BTHomehub3 - download- 8Mb/s max, usually 52m/s ping
TP-Link AV500 Powerline adapter

Here's the deal: I have been having big problems with significant ping spikes if anyone else is on YouTube, or just connected to the internet. I have 2 wireless devices connected to my router, mainly my sister's iPod Touch 4G and my mother's Tesco Hudl 2. If either are on the internet when I am gaming in my laptop, I often have big ping spikes of up to 300m/s. Usually, if it is just me on the network, it will settle at 50m/s. My solution was to go for a wired connection, but my laptop is at the other end of the house to my router. So I bought a TP-LINK AV500 Nano Powerline Adapter Starter Kit for £24.99. I knew that wired was essential for any gaming machine, but I didn't think I needed it before. It didn't do much at all. Next, I took my laptop and set it up on a table next to my router, and plugged it directly in with a CAT5e cable. Still, seen as my sister was on her iPod, the download capped out at 6.5mB/s and I got 52m/s ping average (speedtest.net). Now I am thinking, I on my powerline setup, I used the cable that came with it, which was CAT5. I am now using CAT5e and there is no difference, but I can't see why there would be anyway because the only differences between 5 and 5e is that 5e is capable of transferring higher speeds, those speeds I weren't hitting.

If I use a CAT6 cable for each end of my powerline adapters, since CAT6 has 1.5x more bandwidth compared to my current CAT5e cables, will I have more of that bandwidth being stolen by my mother and sister?

This is primarily a ping issue, but if there is any download speed increase too, I'll take it. I realised about half an hour ago now, that ADSL max caps out at 8mB/s (bit of a coincidence, isn't it?), so if I upgraded to an ADSL 2 package, will my speeds increase, or solve my ping problem? I am up for buying a more expensive router if that is what it takes, I may very well do it.
I do not know which ADSL I am on, but this ADSL max cap is a breakthrough for me, and I have a feeling that that is what I have.

All replies appreciated,
Callum

Discussion is locked

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Answer
Read me!
Nov 29, 2015 7:32AM PST

I have realised that in fact, my download speed is not capped by BT, I'm just not getting "up to 17Mb speeds". This is extremely disappointing.

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Any sharing of the connection and ping time will increase
Nov 29, 2015 8:23AM PST

That's normal. Either don't share or try a wired connection to the router. That is test it without the powerline adapter. Again, looks normal for shared connections.

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But...
Nov 29, 2015 8:28AM PST

But what options do I have if I have a family hogging bandwidth?

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Very little. Why?
Nov 29, 2015 8:35AM PST

It's not a bandwidth issue. It's ping. These are 2 different things.

There's a little hope if your router has a guest network with bandwidth control but you are asking about ping, not speed. As guest networking setup is router specific and more details are on the web I'll pause here.

You can slightly improve you setup but the ping time looks normal if say they stream video.