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General discussion

Sick & tired of hiccuping video streaming!

Aug 9, 2010 10:23PM PDT

Using Firefox / Win XP. SP3

I've long given up on trying to diagnose & fix my irritating problem of hiccuping, herky-jerky playback when I want to watch online vids. I tried to ask Netflix people. Nothing. I'd hear the machine accelerate & whenever it did that, the choppy playback occurred. It would make that sound for a few seconds, then stop. When the sound stopped, the video would play smoothly.

I don't know if it's some kind of registry corruption or what.
I tried downloading some video acceleration program & adjusting certain settings in the Troubleshoot tab of "hardware acceleration". (set to full)

What now?

Discussion is locked

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My feeling exactly!
Aug 10, 2010 12:42AM PDT

There are just too many issues to deal with...Busy server, congested broadband highway, your hardware, your software, etc. just too many to count. You are using the computer for this or one of those media devices? Your broadband is FiOS, cable, or DSL?

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lol!
Aug 10, 2010 12:48AM PDT

You too, huh?

Such a royal pain. For the record, I use FiOS.
Since I'm not the most technically inclined, I would not know *where* to begin on that list of possible culprits there....or what to do if I found it.
For now I'll try Youtube. I've solved a few computer problems there.

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Just Firefox or other browsers?
Aug 10, 2010 5:11AM PDT
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wow!
Aug 10, 2010 5:44AM PDT

Thanks So much for that, Mark!

I never even Knew about that "about..." screen. Felt like I was actually *accomplishing* something. So far, it looks good on Youtube. I didn't realize Netflix was a whole different thing though.
Know how I could make better use of their "Silverlight" thing?

I only tried in FF. I stopped using IE ages ago.

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Silverlight.
Aug 10, 2010 8:08PM PDT

Glad the about:config helped.

About Silverlight. It is Microsoft's answer to Adobe's Flash player and, unless you are a programmer yourself, you will only ever come across it on web sites that are specifically coded to use it.

For example, Microsoft's Project Tuva needs the Silverlight plugin, (also available for Firefox). I have used this site to watch video lectures by Richard Feynmann.

Hope that helps.

Mark

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Ah ok...
Aug 10, 2010 11:18PM PDT

One more Q:

I notice the lagging still *sort of* happens periodically. My laptop will make a sound like a plane taking off. I guess like an internal fan or something. That's when the video lags. Then it slows/ quiets down & the video runs smoothly again. (though it seems for much shorter times now after that fix)

What is that? Thanks.

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Ahh, that may be a clue,
Aug 11, 2010 8:56PM PDT

That sounds like a fan. Tell us more about this computer, make and model, how old, and which OS. I note in a previous discussion you mentioned XP so I assume it is that one.

When was the last time you did any cleaning? I don't mean files/malware/ etc, but getting deep inside the case to remove dust build up. If the circuits are getting warm then heavy work like video processing can cause the fans to speed up.

Desktop? Have a look at the video for CNET TV Weekend Project. Clean your grungy PC.

Laptop? Have a read of, Cleaning a laptop. Sorry folks, laptops need cleaning too!.

Hope that helps.

Mark

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uh oh...
Aug 11, 2010 10:08PM PDT

Haven't done *that* kinda cleaning. =/

Dell i6000, about 4 years old now. XP, SP3.

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My understanding of FiOS is pretty good.
Aug 10, 2010 12:36PM PDT

If you are interested strictly in video in demand, have you given a BD player for such purpose? This would eliminated the computer side of the problems. I have a Samsung BDP that can do that. However, I have not try any of that because my cable programing is enough for me already.

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use accelerator
Aug 12, 2010 6:17PM PDT

I believe you can use some sort of accelerator to speed up the speed of online video loading, check 'speed bit accelerator' or 'leawo video accelerator'. Hope it helps.

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I'm always a bit wary
Aug 12, 2010 8:42PM PDT

of such 'accelerators' and 'download managers' and such.

Accelerators cannot make an internet connection faster. What they may do is to download content in the background and store them in a cache to be called up when the browser needs it.

How Speedbit accelerator works; "Video Accelerator's advanced technology uses multiple-simultaneous download sources ensuring that streaming videos play without freezing, HD videos stream significantly faster, and iTunes content downloads extremely fast".

You still need a fast connection and the browser must be able to accept the data as it is streamed.

I would certainly stay away from Leawo video accelerator. My WOT Firefox browser security plugin says the developer site is suspect;
http://www.mywot.com/en/scorecard/leawo.com

Mark