Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Shutdown issues

by Mar 24, 2015 1:11AM PDT

I have a PC that will not shut down. It sits at the "Shutting down" screen until I hardboot it. I have a batch file that runs the shutdown at night, and it just sits at that "shutting down" all night long. Now if I click shutdown on the start menu, it shuts down without issues. I cant figure out what is causing the issue, I run the same batch file on another PC and it never hangs.

Discussion is locked

4 Posts
- Collapse + Expand Details
- Collapse -
Answer
Remember this is a well done question.
by Former Forum moderator Mar 24, 2015 1:15AM PDT

There are so many prior discussions about "Windows doesn't shut down" plus you didn't reveal all the details for others to see what version Windows, what's running at the time and what changed since it worked.

I know you find it frustrating but for a test (remember this area is so well discussed I keep it short) you boot Safe Mode and if that works then you compare what's different from Safe Mode to normal.
Bob

- Collapse -
update
by BiggySmurf2 Mar 24, 2015 1:23AM PDT

I will continue to look back in this for other posts on this topic, I tried to do so but didnt find any that really had the same issues. I am running Windows 7 on both machines, both are using the same image file and both have the same batch file. One has no issues one does. I will try to look at whats different from safe mode and see if I can find something.

- Collapse -
Bingo. "same image file"
by r. proffitt Former Forum moderator Mar 24, 2015 1:29AM PDT

Windows when it installs adjusts to the hardware so if you apply the same image to even apparently same hardware you may see this issue. THIS is well discussed so I keep it short.

Install Windows properly along with the drivers and helper apps and it should clear up.
Bob

- Collapse -
Answer
RE: Shutdown issues
by Mar 24, 2015 4:48PM PDT

If you recently removed a program or a Windows component from the computer by deleting it manually, related information that is still on your computer may be causing the problem. Reinstall the program or component, and then either use the Add or Remove Programs tool or follow the manufacturer's instructions to remove it.

To remove a program from the computer:
1.Click Start, click Control Panel, and then click Add or Remove Programs.
2.In the list of programs, click the program that you want to remove, and then click Change/Remove.
3.Click Yes when you are prompted to confirm if you want to remove the program.
4.If the program is not listed in the Add or Remove Programs tool, contact the manufacturer to obtain instructions for removing it.

Back to Computer Help forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info