Samsung forum


Should I buy the extended warranty?

by mydreamtv / December 3, 2013 3:34 AM PST

Last year I bought a Samsung Smart TV, the model number is: UN55ES6500FXZA and now they are offering to sell me the extended warranty. My problem is that I don't know enough about the technology contained in it that I have no idea what could go wrong with it, so, should I go for it?
Up to now my thinking on these extended warranties has been that they, in general, are a rip off but since I'm in the dark about this TV I'm uncertain what to do.
What could go wrong with it?

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All Answers

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short answer is yes
by timberjet / December 16, 2013 9:20 AM PST

I just went through where my warranty had expired and five days later my tv broke. I would at least get 1 more year if I were you. even a minor repair can be upwards of 500 bucks. My 2012 tv has been cross country to be fixed twice now. I am currently waiting for it. There are problems documented in these samsung tv's. I know from experience as I have had most of them. 30 or 40 bucks is a whole lot better than the alternative. Now know this, samsung subcontracts extended warranty companies and does not provide it themselves. Read all the fine print. from experience.

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by mydreamtv / December 17, 2013 1:45 AM PST
In reply to: short answer is yes

Could you be more specific about the problems with this TV? It's my first LED and so I have no idea what could go wrong.

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I too was sceptical.
by startreklaptop / December 16, 2013 11:40 AM PST

I was skeptical too about buying extended warranties, and I'm sure in some cases it is a waste of money. But when buying expensive electronics like todays flat screens its probably a good idea. I bought a insignia 20" TV with a 2 year warranty. Passed on the extended warranty. On the 25th month it bit the dust. But now like you I bought a new Samsung Smart 32". I figured it was worth the $29.93 for an added 3 years! For me its at least a little peace of mind knowing I have something to possibly fall back on.

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by mydreamtv / December 17, 2013 1:43 AM PST
In reply to: I too was sceptical.

Sounds like your extended warranty offer is a deal, my offer is $299.99 for 3 years or $119.99 for 1 year. I can't explain the price discrepancy but it might have to do with the size of mine, it's a 55", also, there's no deductible.Hmm, I'm looking closer at the letter, it came from Samsung, & it says it's an "extended service plan", I wonder how that differs from an extended warranty?
More inconsistencies: the letter states the correct model number of my tv but they call it an "LCD" when in fact it's a "LED".

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