ShelRestart.exe DLL

It seems to be connected to AOL

Tom

AOL software is working perfectly fine for me.

It is actually ShelRestart.exe - DLL (one L) that is popping up on screen whenever i restart or shut down comp.

It would take long time at Saving settings... Then it just seem to be stuck at Shutting down comp... So, I dunno, I think it is something to do with a file that do the shutdown/restart of the system.

All I know is that the computer is custom made from iBUYPOWER and I'm not sure what model number or anything like that.

The file name you've mentioned is somewhat strange.. Is the file name "ShelRestart.exe" or is it "ShelRestart.exe.DLL " or is the message referring to the "ShelRestart.exe - DLL did not load" or something similar.. The last item means that a dependent .dll file did not load for the "ShelRestart.exe " program.

And most importantly, because the file name is not a common file name, have you scanned your computer with a good trojan/antispyware scanner such as AVG Antispyware or such? If not, I would.

Hope this helps and let us know more.

Grif

that still applies to AOL.

Try fixing it this way:

Disable AOL Fast Start as follows:

- Right-click on the AOL Connection icon in the system tray.
- Select AOL 9.0, then select Start-Up Settings. AOL will start and will take you to the Start-up Settings screen.
- Uncheck the Enable Fast Start box.

That should get rid of the error message. Let us know.

Google doesn't know about Shelrestart with one l. So if it's really that (have a close look!) I suppose it's malware.

If it's Shellrestart with double l (have a close look!) it's related to aol, as many google hits show with certainty. Just a few with some hints:
http://www.tabletquestions.com/windows-xp/104583-shellrestart-exe-error.html
http://uktsupport.ipbhost.com/index.php?showtopic=11996

I agree with the advice given in the last one: uninstall all of AOL software and reinstall it is certainly the first thing to do. Unless you prefer endless sessions with their helpdesk, of course.

If you're sure it's caused by ccleaner (easy to try if it works again), try if it has an undo for what it cleaned. And better complain with the maker because they shouldn't clean it.

Hope this helps.


Kees

I did uncheck what you told me in the AOL settings and it appears that this popup doesnt occur again, but the computer still will not shutdown or restart properly. I'm still unable to do a restore.

I will try uninstalling the AOL software.

First, I will recheck the option in the AOL software to see if I can get the message popup, but it will require several times of forced restarts to get the full message.

I didn't get the message anymore. I went ahead to uninstall everything from AOL. On uninstall, it restarted just fine. After the computer came back on, then I continued to restart, but it still would not restart properly. It would not shutdown properly. I'm convinced it has something to do with the file for XP, so I will have mom to bring over the XP disc to do a repair. Hopefully, it will work again.

Well, I've managed to get the restore going, but each time, when it is done, it says Incomplete after starting back up.

I'm going to search for that AVG thing...

The AVG found some things, but not related to the problem. I'm still having the problem of not restarting, shutting down, and restoring.

Actually, the XP disc is here with me and I tried to run it to see if there is anything on the disc that can repair XP, but the only block I'm getting is that it is asking me which WINDOWS Installation that I want to repair. No options. Just a single character to type. I've tried every Alaphabet and Number.

I dunno how to make it to repair the files on XP.

Can anyone recommend a good site or forum to help me repair the XP?

from the command prompt.

Help for repair installs in http://www.michaelstevenstech.com/XPrepairinstall.htm
But it says choose from the list, and you tell there is no list. Did you try simply pressing enter in stead of A-Z and 0-9?

Hope this helps.


Kees

Pressing Enter simply Cancel out of the process.

(after you have booted the CD and selected R when offered the Recovery Option) you need to select the Windows installation you want to work with. If you have only one you simply enter the numeral 1. After that you will be asked for the ADMINISTRATOR password for that installation. If you do not know it you can't get in and if there is no password simply press the enter/return key.

Here is a link that tells you how to install the console (if desired) as well as how to use it. http://support.microsoft.com/kb/307654

Be aware that the Recovery Console has limitations

A few registry edits that can be made to remove some limitations as well as one to enable accessing the installation without an ADMIN password follow:

NOTE - These are best done BEFORE you have a problem requiring the Recovery Console (otherwise you are left with using batch or the Offline NT Password & Registry Editor ( http://home.eunet.no/~pnordahl/ntpasswd/ ) or something similar.

1. Copy / Paste the following (between asterisks) to a RCSet.reg file:
********
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Setup\RecoveryConsole]
"SetCommand"=dword:00000001
"SecurityLevel"=dword:00000001

********

2. Merge the RCSet.reg file with your registry, or run regedit /s RCSet.reg
3. Shutdown and restart your computer.
4. You can now make use of the following Environmental Variables:
* set AllowWildCards = true - Enable wildcard support for some commands (such as the DEL command).
* set AllowAllPaths = true - Allow access to all files and folders on the computer.
* set allowremovablemedia = true - Allow files to be copied to removable media, such as a floppy disk.
* set NoCopyPrompt = true - Do not prompt when overwriting an existing file.

NOTE: If you DO NOT wish to also enable Automatic Administrative Logon to the Recovery Console, delete the following line from the RCSet.reg created above: "SetCommand"=dword:00000001 line:

I realized, I pressed R directly, so I went to set up Windows and there was a different way of Repair, so I tried doing that, then it prompted me for a specific disc, which I put in, but no success.

I reformatted the whole thing and installed it. Right now, it is updating to SP2 and I'll reinstall everything again (but not ccleaner).