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Resolved Question

Shell in Windows 8

Mar 7, 2015 2:24AM PST

Not sure where to post this but: I have been helping a friend adjust to Windows 8.1. I put in the Shell extension to start up so it looks more familiar to her than the Windows 8. Every time Windows does an auto-update, Shell gets moved to a "removed app" folder on her desktop, as does her Quicken. Why? How can we change that behavior?

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briegull has chosen the best answer to their question. View answer

Best Answer

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install it, then do a reset, not a shutdown
Mar 7, 2015 2:30AM PST

reason is because w8 uses a hiberfile between shutdowns and that seems to interefere with software installations at times.

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install what? THe update or Shell?
Mar 7, 2015 6:28AM PST

Windows does the update in the dead of night. So I should reinstall Shell then do a reset??

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do a reset first
Mar 7, 2015 9:46PM PST

that starts a new hiberfile. Install the shell. Do another reset, anything done in the hiberfile that needs writing to disk should happen. Otherwise you will need to change how the caching is done so it won't write only once, at shutdown.

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thanks!
Mar 7, 2015 11:34PM PST

I will try that.