I use Macs regularly, but never installed Firefox to one (only my PCs). So, I checked Firefox's website for Mac requirements, and they state you must have OSX 10.1.x or 10.2.x and higher. Thus, to guarentee compatibility, it's recommended that you install Firefox from OSX and not OS9 Classic mode.
-------------------------------------------------------
As for the AOL and Firefox combo, it's possible. I know that with AOL 9.0 for the PC you can launch Firefox and have it automatically load just the AOL dialer and NOT the main AOL application. (For instructions, click here, then scroll half way down to Jim's post.) However, I'm not sure if this is possible on the latest Mac version. Otherwise you'll have to load AOL's software and login normally, then minimize it and launch/use Firefox. (For more information on this, click here, and make sure to read the user comments at the bottom of the page.)
-------------------------------------------------------
Outsourcing...good or bad?
I've had them all, including Time Warner, Comcast, and Adelphia, as well as AOL's dial-up. Each time I called tech support for these companies I always spoke to people with either an American or European accent, except for AOL on a few occasions. (That's not to say they don't outsource to India, just that I've never had that happen to me.)
However, I've found that outsourcing is not always bad! Usually I've found it quite annoying when the person you are speaking to doesn't undersatnd English and reads off a card in a thick, un-understandable accent. However, I have had a few very good experiences speaking with people from the Middle East and Asia through HP and McAfee. Thus, it's commonly, but not always, a frustration when you find a company outsourcing.
With Adelphia, I've never spoken to someone overseas, but they usually have no clue how to fix the prolem, or even how to do their jobs! For instance, I have lost my service (both internet and TV) for days, sometimes weeks at a time, my signal has been passed through foreign countries because their local servers were down, and I've been billed for multiple (up to 4) accounts at a time, all to the same house! I moved here a few months ago, but in the previous place I lived I had Time Warner with no problems...can't wait until the take-over/buy-out is completed.
While everyone has had their own experiences with these companies, you can check out detailed complaints/compliments on companies on PlanetFeedback. Reading the letters (to the companies themselves) from current customers should help you decide which companies you want to do business with.
Hope this helps,
John
I run a Mac system 10. I downloaded the Firefox and Thunderbird software. Before I install, a couple of questions.
Install from OSX or OS9 Classic mode?
Does AOL support Firefox?
If AOL does not support Firefox, how can I give Firefox a try, either on my Mac system or on the internet?
I really do not like AOL at all and am looking at other providers right now in our area.
I have a choice coming up very shortly. My cable Co., Adelphia, was bought out by Time Warner/Comcast.
Time Warner also owns AOL. Any problems with Comcast as a provider?
AOL outsources their tech help to Bombay,India. Does Time Warner and Comcast do this also?
I have had some very good IT help from India and some really bad experiences also.
Need some help with these issues.
Thanks,
Kevin

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic