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Alert

Service Request post of out of date

Feb 15, 2015 3:04AM PST

The "Service Issues? Click here for help" request post links to "SamsungSupport" at Facebook, which is gone.

Newbie here, couldn't see how to message the Samsung support account.

Discussion is locked

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Try posting in the Samsung forum at link.
Feb 15, 2015 3:13AM PST
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I'll flag the Samsung Ambassador down for that.
Feb 15, 2015 3:25AM PST

Not sure what color flag to use.

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Just checked all the links and all good here in the USA.
Feb 15, 2015 3:29AM PST

Is it possible you are outside the USA?

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More than possible
Feb 15, 2015 5:43AM PST

I'm definitely outside the US (UK)

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The Samsung Ambassador does respond eventually
Feb 15, 2015 5:50AM PST

But for reasons from prior discussions, warranty and support is usually in each country. Start at the UK Samsung site and ask around there.
Bob