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service pack backup file recovery

by johndoe77 / August 22, 2011 12:40 AM PDT

Would system restore or Acronis image be better to recover these files?
Thank you

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All Answers

Best Answer chosen by johndoe77

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A Little More Information Would Help
by Grif Thomas Forum moderator / August 22, 2011 1:22 AM PDT

Which operating system? Computer make and model number?

What "files" are you referring to? What "service pack backup files"?

Do you already have an Acronis image created?

System Restore is easy to use.. Restore back to a time previous to the problem and see if it fixes your issue.. If it doesn't, and you've got an Acronis image, then use it. The image will only replace those items that we installed on the computer when the image was made.

Hope this helps.

Grif

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deletion of backup files for service packs.
by johndoe77 / August 22, 2011 4:16 AM PDT

Hello I should have known better and included my information in toto. Win 7x64 , i5,2T.
I wanted to thank you for your help and to let others like myself who are not techy know a couple of things I learned. Basically do not delete the backup files for service packs It saves space but once removed you cannot remove the service pack. Also don't delete the 'set up log files entry'.
There is a good site to get problems fixed called MS Solution center. It is for non techs like me.
I solved my dilema by having Acronis perform a recovery to a date prior to the deletion of the files in question.
System restore would not have restored those files as reported to me.
Thank you again for your help.

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complete
by johndoe77 / August 23, 2011 12:26 AM PDT

I am trying to let you know the thead is closed on my end but am not sure where to do it.
Thank you for your help.
Peter

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