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Question

Service Issue UN55C8000XFXZA

Feb 10, 2015 1:17AM PST

My tv is like locked on zoom picture is too large and cannot reduce size had comcast out said it was stuck could not resize picture to fit how can you reset the picture size tried everything

Discussion is locked

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Clarification Request
Is it this model? (looks like it is.)
Feb 10, 2015 1:34AM PST
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Answer
Re: Service Issue...
Feb 12, 2015 4:31AM PST

I'm very sorry to hear that has happened. I assume that you've already tried using the P.Size button on the remote and made sure the unit is at 16X9 Ratio? If that doesn't work, I would try factory reset and stated by R. Proffitt.

Hope this helps!
-HD Tech