Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Server issue

by Dec 20, 2012 6:54PM PST

Hi,

I'm in a small office running a series of networked computers through one server. We're having recurring email and shared drive connectivity issues, though internet appears mostly unaffected.

I read about 'Pinging' the server to see if there is a connectivity issue and got a 100% loss rate.

So question 1 - is there anything else I can do to check the server connectivity and
Question 2 - what can we do to resolve this?

Cheers guys!

Discussion is locked

2 Posts
- Collapse + Expand Details
- Collapse -
Answer
You can start
by Dec 20, 2012 10:45PM PST

You can start by giving some details about the network topology, the server, what exactly happens, and what you've done to try and resolve it besides test for connectivity via ping. Much like the red "Please read before posting" section that says:

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

- Collapse -
Answer
This one is very easy.
by Former Forum moderator Dec 21, 2012 1:32AM PST

You call the person who set it all up and ask for support.

Some small companies fire or don't deal with the person who set it up and need to make peace with them.
Bob

Back to Computer Help forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info