iPhones, iPods, & iPads forum

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Serious iPod Problem

by senor-ding-dong / December 31, 2009 10:17 PM PST

I just connected my iPod to another one of my computers to put more music on it, and all of a sudden, the ipod, itunes, and the whole computer seized during the synch.

Eventually I regained control, but my ipod was displaying a grey screen with an apple logo in white. I had never seen this before.
All of a sudden, things went back to normal but the entire ipod had been wiped.

Once I had calmed down, I reconnected the ipod and recieved this message...
<iTunes can not read the contents of 'X iPod'. Go to the summary tab in iPod preferences and click Restore to restore this iPod to factory settings.>

Can anybody explain to me what exactly happened or anyway to get my music back?


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by senor-ding-dong / December 31, 2009 10:22 PM PST
In reply to: Serious iPod Problem

Sorry, just to ad the specifics.
It's a black 80GB iPod, not sure which gen. (it can play videos if that helps)
I have been using it mostly with itunes on a vista pc.
The aforementioned second computer is a Macbook running the latest Mac OS.

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Ahh, the added wrinkle
by mrmacfixit Forum moderator / December 31, 2009 10:39 PM PST
In reply to: sPECIFICS

Windows machines cannot read a Mac formatted disk, although a Mac can read a Windows formatted disk. This applies to iPods too.

The tracks on the Windows machine would be wiped off the iPod when it was connected to the Mac and told to sync, IF, the music that was on the Vista machine was not also on the Mac.

The iPod sync is a one way affair. When the sync takes place, iTunes checks to see if tracks are present on both the iPod and Computer and then erases tracks from the iPod if the tracks do not exist on the computer.
It's possible that iTunes hiccuped during the sync process and left you with nothing on the iPod.
Just put the iPod back on the Vista box, re-sync and you should be back in business.


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by senor-ding-dong / December 31, 2009 11:57 PM PST
In reply to: Ahh, the added wrinkle

Yes I know that the sync will automatically re-write everything on the iPod. The problem is though that I had it set to manual so that the iTunes would not automatically erase the tracks it didn't recognise.

With that said, iTunes on the Mac didn't put it's tracks onto the iPod.
There's absolutley nothing on it.
And now it's directing me towards a factory re-store.

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by R. Proffitt Forum moderator / January 1, 2010 2:36 AM PST
In reply to: re-synch

Moving the ipod from Apple to Windows machines is known to end with formatting that pod.

Simple advice follows. "Don't do that."

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by senor-ding-dong / January 1, 2010 3:22 AM PST
In reply to: Yup.

Ok, so the simple advice here is that, once I format my iPod with a windows machine, I can use it on that computer and any other windows machine around but never ever on an Apple machine.
And vice versa.

Thanks for the help.

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(NT) That's about it,
by mrmacfixit Forum moderator / January 1, 2010 4:01 AM PST
In reply to: Gotcha
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