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Question

Series 7 laptop touchpad issues

Feb 15, 2015 2:38AM PST

So I first encountered this yesterday. Basically when I try and right click using the touchpad my computer treats it as a left click.

I've tried restarting the computer and resetting the touchpad settings. Neither of these fixed the issue. If anyone has any ideas I'd appreciate them because I'm pretty much stumped.

Also I checked with a mouse and the right click worked using that, figured I'd throw that out there.

And my computer is the series 7 chronos, NP780Z5E, running windows 7 and as far as I know all of the drivers and everything is up to date.

Thanks ahead of time.

Discussion is locked

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Answer
Re: touchpad
Feb 15, 2015 2:47AM PST

If it used to work, you didn't change anything and the settings are OK, it could very well be a hardware issue. I'd try a different touchpad.

Kees

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Answer
Samsungs are a bit odd for drivers.
Feb 15, 2015 3:24AM PST

I've found (and this is true for many makes) that I want not only the driver from the maker's support site but the HELPER APP that runs as well. I can't guess which it is but I'd see if Samsung has a driver package. They tend to have a nice enough driver check package.

Don't google for this. Start at http://www.samsung.com/uk/support/ (or whatever country you got yours.)
Bob