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General discussion

Sending Pictures that are received as little red Xs

May 6, 2005 12:30AM PDT

I used Windows XP Pro, and OutLook Express and keep it up-dated. I receive e-mails with pictures and forward them to others, but they receive boxes with little red x's. Why can't I send or forward the pictures?

cemc@insightbb.com

Discussion is locked

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"It is probably the Far End"
May 6, 2005 12:46AM PDT

It is probably not on your end. It is on the receivers end. You might tell them to go to tools|internet options, and click on advanced tab and scroll down and make sure there is a check mark in show pictures.

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Little red "x"s
May 19, 2005 1:40AM PDT

I use Windows XP Pro, and OutLook Express. They are kept up to date. For some time now the e-mails that I ?Forward?, that contain pictures, arrive at the recipients with out the pictures. Just a blank box with a little box in the upper left hand corner with a little red ?x?. This happens when the pictures are imbedded in the body of the e-mail, or as an attachment.

I?ve checked the security settings on several of the receiving computers. All of the checked computers receive other e-mails with pictures, and the received e-mails contain pictures.

Tom Coomes
tomcoomes@insightbb.com

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Little Red X's file format
May 31, 2005 4:45AM PDT

Are the pitures that you receive opened in Internet Explorer or some other windows program? Internet Explorer only supports about 2 graphic formats one being gif the other jpeg. If the file format is anything else, (bmp, pcx etc) Internet Explorer will not display it.

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Little Red X's
Jun 2, 2005 7:51AM PDT

The pictures are in jpeg, and are sent to other IE, or Outlook Exp users. Their security setings allow pictures to be downloaded or seen.

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Have you tried an online sharing site?
Jun 2, 2005 9:11PM PDT

Some ISPs have filters that can cause this or reject the e-mail entirely. I started using Kodak Easy Share Gallery to share my photos when it was still called Ofoto. It allows you to share up to 10 pictures and send the link to multiple recipients. Each person has the option to view only, download a copy or purchase prints. While this doesn't answer your question, it does give you an option if the answer isn't found.

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RE:
Jun 2, 2005 9:42PM PDT

1. The NEW plain text mode functionality was added to Windows XP Service Pack 2, the feature in Outlook Express that provided users with the option to render incoming mail messages in plain text instead of HTML. When Outlook Express is running in plain text mode and the rich edit control is used, an additional barrier is provided against transmitted malicious code. You avoid some security issues that result from the use of MSHTML by using the rich edit control. Please read the second section entitled ''What works differently?.''

2. Supplemental reading:

a. ''Image May Not Appear in Message Sent with Outlook Express (Q17190Cool.''

b. ''OLEXP: Image May Not Appear in Message Received with Outlook Express (Q246186).''

c. ''Images are blocked when you open an e-mail message in Outlook Express on a Windows XP Service Pack 2-based computer (Q84301Cool.''

3. The article [Q883260] discusses the Attachment Manager (WinXP SP 2) which handles both e-mail attachments and Internet downloads and how different file types are handled based on their file extension. If an attachment is identified that might be unsafe, you cannot open the file, or you receive a warning. The following determines which:

? The type of program that you are using.

? The file type that you are downloading or trying to open.

? The security settings of the Web content zone that you are downloading the file from.

a. The article [Q320454] discusses and contains information about the "Microsoft Baseline Security Analyzer" tool (MBSA) (click to see a screen shot) that centrally scans Windows-based computers for common security misconfigurations and generates a "report" (click to see an example).

b. "ShieldsUP" is the Internet's quickest, most popular, reliable, most powerful, complete and trusted free online Internet security checkup and information service where at this site you can check your system for vulnerability and begin learning about using the Internet safely.

Note: The Attachment Manager classifies files that you receive or that you download as high, medium, or low risks based on the listed file type and the file name extension in this article.

c. "Microsoft Outlook Express and Microsoft Windows XP Service Pack 2: Several Problems or Superior Protection?."

4. HTML Content Blocking is an Outlook Express feature which helps users avoid getting repeated spam mailings by preventing a user from unknowingly validating their e-mail address to spam originators. When a user opens an e-mail that contained an image, previous versions of OE automatically contacted the Web server to download and display the images. The download behavior now is configurable and is enabled by default when you install SP2 (the Don?t Download External HTML Content feature is enabled) and OE does not download external content which helps prevent the verification of the e-mail address with possible spam originators. For instance, prior to implementing this feature, if a user downloaded their mail messages, disconnected their network connection, and attempted to view an HTML messages that included pictures or other external Internet content, their modem would automatically start to dial out to download the external content.

5. Supplemental reading:

a. "Changes to Functionality in Microsoft Windows XP Service Pack 2."

b. "Outlook Express 6 - Using Windows XP Professional with Service Pack 2 in a Managed Environment: Controlling Communication with the Internet."

c. "Setting Up Security Zones."

d. "Chapter 27 - Security Zones."

e. "XML Page Cannot Be Displayed" Error Message When You Open An XML File Attachment in E-Mail (Q303487)."

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check this setting
Jun 2, 2005 11:02PM PDT

Tools, options, Send, Mail sending format, HTML settings, Tic- send pictures with message.