Send to link not working Firefox 6

No, I'm not referring to the Explorer function but to File/Send Link in Firefox. It works with Win 7 64 bit but not with Win 7 32 bit.

Never used that, but it appears that it just opens a new message in the default email client for the system, so the odds of it being a 32-bit v 64-bit issue is extremely unlikely. Did you remember to install an email client on both systems? Windows 7 doesn't come with an email client of any sort. It's up to the user to download one. Either Microsoft's successor to Outlook Express or another one like Thunderbird.

You also never explained what happens, or doesn't happen, when you use it on the system that doesn't work.

I have Gmail installed as my email client and followed the directions as outlined in Gmail notifier.

>>You also never explained what happens, or doesn't happen, when you use it on the system that doesn't work.
I don't understand what you mean b y that!

GMail isn't an email client, (also known as email software). GMail is a 'web-based' email service where you manage emails through an internet browser.

It is possible to arrange for GMail's emails to be sent to an email client which is installed on your computer. But you need that email software to be installed before that can happen.

Common email client software applications are Outlook Express, Outlook, Thunderbird, Windows Live Mail, Eudora, to name a few.

Which email software do you have installed on your two computers?

You mention GMail's Notifier. As far as I am aware this is an application that alerts the user when new email is waiting to be read. It isn't email management software so I assume you still need a browser to read, manage and reply to emails. If I am incorrect, can you supply a link to those directions you mentioned?

Just so you know, Windows 7 HP 64 bit and Windows 7 HP 32 bit should not show any differences in this respect, or in most others. You would rarely see any differences in performance or use between the two.

Can you describe what happens, what you see, when you use this "Send to" option on your Dell machine? What is the difference when you do this on the Toshiba? This is what Jimmy was asking. What happens when you select that option?

To give you an idea of the problems you may be facing with this, goto Start then click the "Default Programs" in the right hand column. A window will open with 4 options. Select the first, (Set your default programs), and see what is listed. A new page will display showing default applications. Are any email applications listed?

Go back to the first page, (the Back button), and select the last option, (Set program access and computer defaults). A new window will open.

In this new window you have 3 choices, Microsoft Windows, Non-Microsoft, and Custom. Explore all 3 by clicking the double chevron down arrows for each on the right hand side. Do you see any software applications selected for Email?

Before web mail all Windows computers need email software to be installed on the system to manage emails. With the growth of web mail there has always been problems configuring Windows to accept web mail as a 'default program' because web mail is not a program. It is an internet service.

Mark

Thanks for such a clear and detailed reply!

I've checked in Default Programs; both computers have Windows Live Mail as default email client.

Re GMail notifier - the link is http://mail.google.com/support/bin/answer.py?answer=10966

>>Can you describe what happens, what you see, when you use this "Send to" option on your Dell machine?
A new message window opens in Windows Live Mail.

>>What is the difference when you do this on the Toshiba?
Nothing happens.

Hope I've been clear enough - you help is much appreciated.

You mention the 'send to' option. My problem is with the 'File/send link' and the right-click 'send link' options.

Sorry about that. In my Firefox I can see it is File > Send link.

I have an idea! Open Firefox Options, (Firefox > Options > Options), and in the Options window open the Applications tab.

When this list displays, search for "mailto". If it says "Always Ask" click the pull down arrow and see what applications are offered. Hopefully WLM or even GMail will be listed.

Does that fix it?

Mark

Good idea, but no - again, that isn't the 'send link' function, which I still can't access. Grrrr.

Hi again Bill.

I'm confused now.

Can you have a look at this image? http://imageshack.us/f/571/firefoxsendlink.jpg/

You may have to use the magnifier tool to enlarge it.

Two images in one there of my own Firefox browser.

Can you tell me if that is what you see? If not, what is different?

If you cannot see the image well enough, click on my name in this post to get to my profile and send me an email. I can then reply to you, (no need to give me your email address in that message), and send you the full image file.

Mark

Yes, I can read those images. My dropdown window under 'File' gives me
New tab
New window
Open file
Save page as
Send Link
Page setup
Print preview
Print
Import
Work offline
Exit
and I'm using Firefox up-to-date 6.0.2

When I click 'Send Link" there is absolutely no response. I've googled this; many other users have the same problem but I haven't been able to find a solution.

I appreciate your interest!

I've never used it either but when I click that option I get a small window open that asks me to choose an application. My list includes Thunderbird, Yahoo! Mail and Googlemail.

Thunderbird is my default email application, but I am not sure what the list means where it displays Yahoo! Mail and Google Mail. I have both of those, but they are also POP'd to Thunderbird.

So I'm wondering if your present email client isn't noted as default on this Win 7 32 bit system.

Mark

I've been away and also had computer problems - I hope we can pick up where we left off.
I now have FF 9.0.1 and have the same problem.
You say > So I'm wondering if your present email client isn't noted as default on this Win 7 32 bit system
How do I establish this?

what email software you have installed on your system.

Let's be clear. When you manage your emails, how do you do that and what do you use to manage emails?

When you go to Start > Default programs then "Set your default programs", what do you see in the list in the left hand column, any email programs? If so, which one, and if you click that email program, does the window on the right say that "This program has all its defaults"?

If you press the back button on this window, (top left of the window), then select "Set program access and computer defaults", (a new window will open), what do you see when you select the radio button for each of the three options, one at a time? What shows for 'Current or Default email program'?

Good to see you back.

Mark

>When you go to Start > Default programs then "Set your default
programs", what do you see in the list in the left hand column, any
email programs? If so, which one, and if you click that email program,
does the window on the right say that "This program has all its
defaults"?>>

> only Windows Live mail, which has all its defaults. No mention of Gmail, which I prefer to use.

>what do you see when you select the radio button for each of the three options, one at a time?
Microsoft Windows - unchecked - 'email program - use my current email program'
Non-Microsoft - unchecked - 'Email program - Windows Live Mail'
Custom - checked - 'choose a default mail program' - "Use my current email program' is checked.

I hope this is what you need to know!

is Windows Live Mail, (WLM).

Another couple of questions for you to answer please, (or maybe more than two! ).

We may have been through all this before in our discussion, so my apologies for repeating anything.

1] GMail

At the moment how do you manage your GMail emails? Do they download into your WLM software and you read them, reply to them and send emails there?

Or do you manage your GMail emails from within the browser, by going to the GMail web site, logging in, then read, reply and send emails through the browser?

2] Firefox.

Go to Firefox, (top left), and click, then click Options. In the new window click the Applications tab and wait for it to populate with all the options available.

Look for "mailto". (I will spell it out, Mail To). Is there an entry for 'mailto'? If so, what does Firefox say about it?

If you highlight that entry, (click it once), the "Action" column entry should offer a pull down list. What options are displayed when you click the down arrow?

The options I see are;

Always ask
Use Thunderbird (default), ( Thunderbird is the email software I use, it is similar to WLM)
Use Googlemail
Use Yahoo! Mail
Use other...
Application details

What do you see there?

Enough questions for now...

Mark

Mark -
I manage GMail emails from within the browser, by going to the GMail
web site, logging in, then read, reply and send emails through the
browser.

Yep, there's a 'mailto' applicaion and it lists


Use Googlemail

Always ask

Use C.\Programs\Affixa

Use other..
.

Application details

I have uninstalled Affixa but it continues to appear ! Grrr

Try this;

In Firefox's application options noted above, select Googlmail and see if that works. I checked and Googlemail is also known as GMail.

If that fails then we may have to consider other options, perhaps more tricky. So if that does fail the links below are for reference, as much for me as for you;

http://www.youtube.com/watch?v=n6G5EcLuGM0 - YouTube video

http://email.about.com/od/gmailtips/qt/et_default_prog.htm - Download and install GMail notifier

http://email.about.com/od/gmailtips/ss/wt_default_ff.htm - by logging into your GMail account and adding from there.

http://www.sevenforums.com/network-sharing/5339-webmail-default-mail-client.html - Discussion about Yahoo Mail and GMail.

http://support.google.com/mail/bin/answer.py?hl=en&answer=10966 - Another GMail notifier link.

http://www.guidingtech.com/7514/change-default-email-client-in-firefox-internet-explorer/ - How to change in IE and Firefox.

Mark

the GMail notifier icon in the try, near the clock? Right click that and see what options there are.

Mark

The icon is on my desktop, not in the system tray. Right-clicking it gives the usual drop down options - Open, Troubleshoot compatibility, Open file location etc.
The thought occurs - Up to a few months ago, I was able to use the 'Send to' link in Firefox. What if I were to reset my computer to factory default?

I finally gave up - tired of wasting my and your time so I reset the
whole damn computer to factory default and the 'send to' link now works. I now have all the *fun* of
trying to restore from the backup I did.Thanks so much for your help.Best.