Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Send and Receive not working in Outlook 2011 Mac

Mar 17, 2015 4:06PM PDT

After doing a clean reinstall of Office 2011 the Send and Receive toolbar button does nothing when clicked. Performing a manual send and receive of the email account does not work either.

Note: I am able to receive all mail through browser WebMail.

I've re-checked all account settings to ensure all settings are correct—they are.

I have recreated and reset my Outlook identities several times with no success. I also rebuilt the Microsoft Database several times. As a last resort, I performed a clean install of the entire Office package-twice. None of these attempts were successful.

Specs:
MacBook Pro OS X 10.9.5
Office 2011 updated to 14.4.8
POP3 email account

Discussion is locked