I would send it back. My personal opinion, Norton is horrible. My son's new PC came with Norton and a 6 month subscription. Started having problems, ran a full system scan with Norton, came up clean. Installed AVG Free, found 47 infections which it cleaned, PC ran perfect after that. Everyone I know raves over how great norton is, but I think its horrible, especially compared to Panda, Bitdefender, and some other lesser known companies. The great thing about AVG, is they have a free version. As for added spyware protection, I use 2, Spybot search and destroy, and Ad-Aware from Lavasoft. Both free. Want a free firewall, try Zonealarm. Spend the $100 bucks on more memory for your computer, use the free software versions that work better.
Hi, I have a Emachine T5026. I'm running windows XP. The system came with Nortion Antivirus protection which is good for 90 days. I also have sypbot on the computer.
Yesterday for some reason the computer was running very slow. It took 30 seconds to open any program on the computer and I couldn't get online. I tried everything to solve this problem, however I ended up calling Emachine customer service.
They told me to do several things to the computer which helped the computer go a little faster, however I couldn't get online. The tech person told me that I needed more security software, 'Norton Internet Security, Ghost, Pre-Empt, Window Washer and Spy Sweeper.' The tech told me the they offer all this software for $99.99.
I told the tech person that I already had spyware protection, Spybot and the Nortion Antivirus software. Well anyway I bought the software, thinking it was a good deal and that my computer problem would be solved.
After I hung up the phone the computer went back urnning very slow. This time I called AOL help. The Aol tech told me to do seveal things on the computer and the computer was working great again.
Now I have new software and I was thinking of sending it back becuse it wasn't my problem.
Should I send it back? It's not open.