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Security or OTHERware???

I just received an email from my broadband company, Comcast, offering a support download. This has a restore feature which will remember settings and possibly get me back online if I should lose connection. It also has automatic help plus access to live chat for help. It takes a snapshot of browser and mail settings. I downloaded and installed this program and an icon is sitting in the tool bar. When I clicked on the icon, two programs asked for permission to access the net and also become servers. I said NO to the server part. Then a little icon danced around for a while, saying it was "protecting." This is probably all very legitimate, but I was just wondering if there could be any breach of privacy involved here.

Thanks,
Sasha

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Re: Security or OTHERware???

In reply to: Security or OTHERware???

I wouldn't be surprised. When Comcast bought out Excite, they insisted all subscribers install "their" browser, which seemed to just be IE with their logo on it. But it contained Broadjump, a known spyware program. No problem to remove, but I still didn't like the fact that they put it there.

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Re: Security or OTHERware???

In reply to: Re: Security or OTHERware???

Hi Josh,

I never installed Comcast's browser. If I had a problem, I talked to customer service. Just ran Ad-Aware and SpyBot and no new spy programs showed up. Thanks for your input.

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Re: Security or OTHERware???

In reply to: Security or OTHERware???

sasha call comcast as i have comcast and never heard of that or recieved and do it soon

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Re: Security or OTHERware???

In reply to: Re: Security or OTHERware???

Thanks Mark. I used Go Back to remove every trace of that download.
Sasha

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