Browsers, E-mail, & Web Apps forum

Alert

Security Concern with Outlook.com email services

by geserino / May 20, 2016 10:24 AM PDT

Did you know that even after you empty your "Deleted Items" folder in Outlook.com your e-mails are still kept in a folder called "Recover Deleted Items" ?
It is right there, it is hard not to notice it.
There is the option to "Purge" emails HOWEVER, you can only Purge one at a time AND if you miss click outside the checkbox all the ones you've pre selected will be unchecked and you have to start over
There is NO option to select all.
I had little over 100 messages there. I figured suck it up and get, VERY CAREFULLY, clicking...
Can you imagine folks with 500+ emails ?
Support person from Microsoft Community forums had this to say:
"Unfortunately it is by design in Outlook mail because So many people lost messages through inadvertent deletion."
SERIOUSLY???
So people were emptying their "Deleted Items" folder where doing it "inadvertent" ?
This is REALLY bad
I mean, how important is a paper shredder ???

Discussion is locked
You are posting a reply to: Security Concern with Outlook.com email services
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Security Concern with Outlook.com email services
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
It's worse than that.
by R. Proffitt Forum moderator / May 20, 2016 12:20 PM PDT

Emails are also cached and stored in other computers out in the world. So while you may find Outlook's handling bad, it's nothing compared to outside your PC.

It's hard to find what else you are complaining about. Maybe it's how many PC users refuse to backup what they can't lose. It's their choice. Shouldn't we let them have that choice?

Collapse -
I know it's a bit confusing, English is my second language
by geserino / May 20, 2016 12:36 PM PDT
In reply to: It's worse than that.

No other complaining besides not having the option to select all and then "Purge" everything and adding that, after emptying :"Deleted Items", now I have to open the "Recover Deleted Items" to empty it as well...
Like I said, 100 emails ... but how about folks that have 500 or more

Collapse -
There are more email services besides Outlook.com
by R. Proffitt Forum moderator / May 20, 2016 12:40 PM PDT

For me this is all about choice. If you feel this is junk, you can change to another.

Collapse -
Not after over 20 years, not that simple
by geserino / May 21, 2016 11:02 AM PDT

Not that simple when you have been using the same email address for over 20 years
I am testing a few email clients that give me the choice to download all my emails from Outlook.com and then when I delete them.
You know, unchecking the option to keep emails on server.

Collapse -
So you are not using an email client?
by R. Proffitt Forum moderator / May 21, 2016 11:09 AM PDT

If you are using Web email, you are not in control. I'll try to keep this simple.

As to changing email addresses, why change? Why not learn what they do, use better clients than Microsoft's?

Collapse -
I guess I've failed to explain it correctly...
by geserino / May 21, 2016 11:19 AM PDT

I thought "Outlook.com" was the key word but seems it was only a key word to me Grin
Regarding using email client software, I am testing a few that give me the option to download everything from their server. So no copies will be kept on their realms
Thanks you

Collapse -
Emptying Outlook Inbox.
by maltosk / May 21, 2016 2:41 AM PDT

500 in Inbox? That's nothing. I have in my Inbox, 4,113 emails at the moment, and I cannot find the time to delete them one by one. I found it impossible to 'empty' the entire folder in one go. Even if you delete by chunks, you still have to highlight them one at a time. Any suggestions anyone? I use Windows vista Home Basic. Thanks!
Oscar.

Collapse -
press ctrl and A keys
by renegade600 / May 21, 2016 2:47 AM PDT

you can press/hold ctrl the press the A key to select them all.

Collapse -
how about just disable that feature
by renegade600 / May 21, 2016 11:18 AM PDT

quit complaining and just disable the deleted message recovery.

http://ccm.net/faq/26544-how-to-disable-message-recovery-on-outlook

Personally, I do not use email clients anymore. I keep everything online because I never know what device or computer I will check my email with. I got tired of importing/exporting emails whenever getting a new computer, and I got tired of worrying about losing my emails in a drive crash. I have more than one email address and use one as a main one. all my emails from all of my accounts are forwarded to that one so I have a backup.

Collapse -
gave wrong link
by renegade600 / May 21, 2016 11:23 AM PDT
Collapse -
Great
by geserino / May 21, 2016 11:36 AM PDT
In reply to: gave wrong link

No worries, that's great
It worries me that MICROSOFT support did not know about this option, it's just unbelievable
thanks again, I will try that ASAP

Collapse -
...
by geserino / May 21, 2016 11:28 AM PDT

I've already contacted Microsoft. That is per design and can't be disabled.
You re mistaking the software client that you install to your computer with the "OUTLOOK.COM" online email services
So the solution I've found would be to use email client that gives me the option to NOT KEEP emails on the server.
Before telling me to stop complaining, please read the whole thread.
It is a security concern for everyone that uses "OUTLOOK.COM" online email services
Thank you

Collapse -
look at my second link
by renegade600 / May 21, 2016 11:32 AM PDT
In reply to: ...

I gave the wrong link in my original post, look at the second link which is for outlook.com. I tried it and it works.

Collapse -
Older version
by geserino / May 21, 2016 11:45 AM PDT
In reply to: look at my second link

The option is no longer there Sad
But thanks anyhow
take care

Collapse -
yes it is still there
by renegade600 / May 21, 2016 11:49 AM PDT
In reply to: Older version

it is still there. I was just looking at it in my account. are you sure you followed the steps in the link?

Collapse -
Yes
by geserino / May 21, 2016 11:54 AM PDT
In reply to: yes it is still there

I am looking at it right now, but I've found a temp solution
Going to settings and under POP and IMAP, I check the option
"Let apps and devices to delete messages from Outlook"
This of course after we enable POP and the use a client software like Thunderbird

Collapse -
simple steps
by renegade600 / May 21, 2016 11:54 AM PDT
In reply to: Older version

1. sign in
2. click on settings
3. click on options
4. click on customizing outlook.com
5. click on advanced privacy settings
6. under deleted messages select "Don't let me recover deleted messages--once they leave the Deleted folder, don't give me a link to get them back"

Collapse -
4. click on customizing outlook.com
by geserino / May 21, 2016 11:58 AM PDT
In reply to: simple steps

This is not there, but it's okay now.
thanks again

Collapse -
oops me goofed
by renegade600 / May 21, 2016 12:26 PM PDT

I gotta get that dr pepper. I am goofing too much in this thread.

when you click options, under the customizing outlook.com heading, click on advanced privacy settings.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?