Spyware, Viruses, & Security forum

General discussion

Secure sites locked out!

by JACKHARR / July 7, 2004 3:46 AM PDT

Recently my computer which is connected to DSL would not open the secured web sites (bank, email, etc) that I have been using.

There may not be any relationship, but also my trial membership to Norton Internet Security expired.

Any ideas?

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Re: Secure sites locked out!
by Marianna Schmudlach / July 7, 2004 4:03 AM PDT

do you have a HOSTS file??

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Re: Secure sites locked out!
by Grif Thomas Forum moderator / July 7, 2004 4:15 AM PDT

Jack,

Whenever posting questions on these forums, please give us as much information as possible about your computer. Depending on your issue, we might need the operating system, processor speed, amount of RAM installed, brand name of the computer, (if there is one), and any EXACT error messages you are receiving, plus any other information you think might be helpful. The more information you give us, the better informed our answer will be.

In the meantime...

Have you uninstalled the Norton program to see if it makes a difference?

Have you checked your Internet Explorer security settings to make sure they're set at "medium"?

Have you installed the newest version of Sun's Java which can help with opening java applets such as those used by secure sites?

http://java.sun.com/j2se/1.4.2/download.html

Have you checked for spyware and viruses other than the expired Norton?

If not, try either, or both of the free online scanners below:

Housecall Online Scanner

Panda Online Scanner

Also try using the free spyware removal tools below> After installing the first two, make sure to update them from within their user interface.:

Ad-Aware 6 Spyware Removal Tool

?Spybot Search & Destroy? Spyware Removal Tool

CWShredder Hijack Removal Tool

Hope this helps and let us know how it goes.

Grif

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Re: Secure sites locked out!
by JACKHARR / July 8, 2004 1:25 AM PDT

Additional info: Dell Dimension 4600, Pentium 4 at 2.8GHz, 512 DDR SCRAM at 333MHz, OS XP.

Also tried to purchase & download Norton Internet Security - Unable to.

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Jack, Ok...But Did You ???
by Grif Thomas Forum moderator / July 8, 2004 2:02 AM PDT

...try our suggestions or answer the question about HOSTS file?

Give the suggestions a try and post back with your results, please.

Grif

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Re: Jack, Ok...But Did You ???
by JACKHARR / July 8, 2004 11:55 PM PDT

I didn't know whether I should have a hosts file or not.(I do have several) And what should I do with it.

BUT, I uninstalled the program & everything works fine now.

Thanks for the help!

Jack

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