If CD drive is orginal to the system, it can and will go bad. While it may play music CDs but not read data CDs, or vica versa is a good sign either to at least clean the drive and/or CDs themselves. If it still fails, then suspect a bad drive or starting to fail entirely. You should reload the latest driver(s) if possible from a trusted source. In other words, get or unzip the drivers to some dir. you make and then point it to those directly, don't let it default or point to the old source. Maybe, it will then correct it itself or flat out be bad.
You should also use your anti-virus(latest updates) and see if it can find any malware at work. Plus, use the MS knowledgebase for possible links/tips/cures, etc. for an OS problem. But, IMHO, its h/w starting to go. Return the cabling to what it was. If you recently installed new s/w or h/w, back track and see if that is a cause, as sometimes lost of resources may pop-up a probelem unrelated to the new h/w or s/w, something has to give as it were.
Those are my guesses, etc. -----Willy
I've recently had to reboot my computer from the Win 98 (SE) disk due to it locking up. I have a Dell Dimension XPS T-model. I have tried pretty much every suggestion I've read about online, Dell tech support, etc. to relieve this exclamation point error message (which says "the device is either not present, not working properly or does not have all the drivers installed. Code 10")
I have tried:
-updating the driver (it said the one I had was fine)
-downloading a utility off the Intel web site (it didn't help)
-opening the tower and unplugging/replugging the cable that connects to my CD-ROM & CD-RW drives just to make sure they weren't loose(did no good)
-replaced this ribbon cable thinking maybe the cable itself was bad (no good)
-switching the IDE cable with my Zip drive cable and for some reason the Secondary IDE Controller was recognized (but my CD drives still didn't play CDs)
My CD drive is currently running a Norton disk...so I don't think it's "shot". It won't play music CDs. Any suggestions? I feel like I'm running out of ideas!
Thanks in advance.