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Resolved Question

Second Hard drive install caused BSOD and now won't boot.

by Apr 5, 2015 11:47PM PDT

Hi all. Already posted this problem on another forum but haven't yet had any success. Here goes...

I purchased a Seagate 4TB internal HD and installed it as a second drive. My 4 year old 1.5 TB Barracuda drive is close to full.

Originally my PC only recognized half the new drive space. I partitioned and started to format but changed my mind and cancelled. Suddenly the next day my PC recognized all of the disc space so I decided to partition and quick format. During the quick format process I received a BSOD. Now the PC won't boot. If I remove the second drive my PC boots normally.

I've already gone into BIOS and the boot order is correct so that is not the issue.

My OS is Windows 7, 64 bit. Dumpfile summary is as follows:

Bug Check String: KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code: 0x0000001e
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+74e90

Link to the entire dump file here:

http://www.mediafire.com/download/b5r3xcktozbv4mb/040115-17784-01.dmp

Please help!!!

Discussion is locked

cassaday has chosen the best answer to their question. View answer
18 Posts
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Best Answer

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Try this.
by Forum moderator Apr 6, 2015 12:31AM PDT

Go get a GPARTED boot CD (free, you make your own) and boot that to remove partitions from that second drive. Then you can try again.
Bob

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Thanks.
by cassaday Apr 6, 2015 3:04AM PDT

Thanks Bob. GParted has me back on track. At least now I can get to Windows and see if this HD is faulty. Thanks again.

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If this is a "data drive" GPARTED can be used to ...
by r. proffitt Forum moderator Apr 6, 2015 3:13AM PDT

Create a NTFS partition, format it and see what Windows thinks of that.

Good to read you got GPARTED up and going. It's a standard item in my PC Rescue bag of tricks.
Bob

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Can't get the drive operational
by cassaday Apr 6, 2015 11:44PM PDT

Bob, I've tried partitioning and formatting every which way. I've done quick formats, full formats, used Seagate Discwizard for formatting... Nothing has worked. The programs freeze and then BSOD during the process. Each time I go back to GPARTED to restore my system. The frustrating thing is that I've used Sea Tools to run every possible test on the drive that I can and it passes each one of them. Is this drive bad or not?

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We'd have to test that on another system.
by r. proffitt Forum moderator Apr 7, 2015 1:24AM PDT

We have in a way. That is, GPARTED boots Linux and Linux seems to be OK with it. Is there any detail available such as what SATA port number is going to what drive? That is, the boot drive should be on SATA port 0 (or lowest number) and the others on higher numbers. Otherwise odd things can happen.
Bob

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Port #'s
by cassaday Apr 7, 2015 2:25AM PDT

The boot drive is on port 0, second HD on port 2, and optical drive on port 4.

The only other piece of info I can offer is that after I crash and go back into GPARTED, there seems to be a 128MB chunk of partition space that is flagged. This has been after quick formatting and after using Seagate Discwizard. When I did a full format the entire drive partition was flagged.

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OK, does your machine OS support 4TB drives?
by r. proffitt Forum moderator Apr 7, 2015 2:35AM PDT
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Windows 7 64 bit should be fine
by cassaday Apr 7, 2015 3:00AM PDT

The 64 bit version of Windows 7 is supposed to be compatible. http://support.microsoft.com/en-us/kb/2581408

I suppose my BIOS are a possibility but there are no updates available to the American Megatrends P01-A3 BIOS released in 2011. While I have upgraded many parts of my pc for gaming, I am sadly still using the same Gateway motherboard from the original system I bought.

What else can I try in Windows partition manager? I've already used Disk Management for both quick and full formats without success.

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OK, my bet is that's it.
by r. proffitt Forum moderator Apr 7, 2015 3:17AM PDT
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Thanks
by cassaday Apr 7, 2015 3:22AM PDT

SATA III should be backwards compatible. In any case I see we've pretty well run the gamut of options for now. Perhaps it's time for a motherboard replace as my next upgrade. I really appreciate all the help Bob. Thanks.

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You're welcome. And I...
by r. proffitt Forum moderator Apr 7, 2015 3:35AM PDT

I appreciate your skills with bootable things like GPARTED. We were able to rip along without having to discuss how to make/use/etc.
Bob

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You didn't make the entire drive
by James Denison Apr 7, 2015 6:10AM PDT

an Logical Disk Volume did you?

http://en.wikipedia.org/wiki/Logical_volume_management

http://en.wikipedia.org/wiki/Logical_disk

http://en.wikipedia.org/wiki/Logical_Disk_Manager

If you used GParted and see a light blue border around the entire disc area, that's an LVM setup and Windows will not install to it. You can't install windows as operating system onto a Logical Volume disk, you should create it as a basic disk. Windows needs an "active" partition for installation and there is no such thing on an disc set up as LVM.

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No Logical Volumes were used.
by cassaday Apr 7, 2015 8:20AM PDT

The partitions were setup as primary GPT partitions through either Windows Disc Mgmt or Seagate Discwizard. At this point it seems likely that this is a motherboard / BIOS issue. I won't know for sure until I change mainboards in the future.

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GPT is a funny creature
by James Denison Apr 7, 2015 10:08AM PDT
GPT

Is this on an UEFI-BIOS motherboard? If not, then that "protective" MBR can easily be corrupted and then everything tries to default to the "new" MBR instead. The only time the "protected MBR" is actually protected is on an UEFI-BIOS type motherboard. Older BIOS leave it open for change. In Linux there's a command called "gdisk" which can investigate and correct the situation, not sure what you'd use in Windows, probably "diskpart". Hmm, seems there's a windows capability for it also.

Also check this tip to set your DVD drive as SATA and not under EFI.
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Linux will install to LVM
by James Denison Apr 7, 2015 6:33AM PDT

Windows won't.

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Answer
This just occurred to me.
by Forum moderator Apr 7, 2015 8:24AM PDT

What's not stock in the OS? I mean any Virtual CD/DVD drive or WinISO, CloneDVD, etc.

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Daemon Tools...
by cassaday Apr 7, 2015 8:51AM PDT

Is the only virtual drive I have installed on my PC. What are you thinking?

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(NT) That virtual drives could be trouble.
by r. proffitt Forum moderator Apr 7, 2015 9:09AM PDT
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