Forum Feedback & Announcements forum

General discussion

Search and Member profile issues are being worked on

by Lee Koo (ADMIN) CNET staff/forum admin / December 13, 2006 6:42 AM PST

Hopefully --cross your fingers--search issues for looking up post by message authors and also posts counts, replies to your post counts, and other weird quirky stuff in the member profiles will be fixed by the end of the day around 5:30 - 6:00 PM PST.

Please let me know if you see any issues after these fixes have been deployed this evening.

Thanks everyone for your patience.

-Lee

Discussion is locked
You are posting a reply to: Search and Member profile issues are being worked on
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Search and Member profile issues are being worked on
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Check it out folks and let me know if things are working for
by Lee Koo (ADMIN) CNET staff/forum admin / December 13, 2006 9:27 AM PST

you now.

Profile: Forum post counts fixed.
Profile: My Latest submission (public view) fixed
Profile: My Latest replies (private view) fixed


Advance search:

Search by Message author fixed.

Did I miss any here?

THanks

Collapse -
Looks good
by Owyn / December 13, 2006 10:58 AM PST

Info for my profile looks correct & current.

bol.cnet.com also correct now. Hot Discussions & Latest Discussions have messages again.

Collapse -
My Latest Replies is not working for me...
by John.Wilkinson / December 13, 2006 11:33 AM PST

It is only displaying one item, a reply to a product review, which was made back in September of last year...no forums update are being displayed.

My profile post count and list of posts, as well as the forum search, on the other hand, are all working perfectly for me again.

Assuming "My latest replies" is working for everyone else, could you check out my account, Lee, and see what's up?

John

Collapse -
UPDATE: Different problem now...
by John.Wilkinson / December 13, 2006 11:51 PM PST

Now the My Latest Replies section is updating, but under the title and poster of the reply it lists the title of the reply again instead of my post, the one it is a reply to. Something fishy's going on here.

John

Collapse -
Lee
by tomron / December 13, 2006 11:53 AM PST

Profile: Forum post counts fixed,checks out OK

Profile: My Latest submission (public view),fixed,checks out OK

Profile: My Latest replies (private view) fixed,checks out OK

advanced search,checks out OK

In my profile my posts check out OK

If i use the search forums with my user name there are posts missing

I always wondered about when you use the search forums,then on the page there is the option sort results by.It says relvance.The only option is the date,why even have the drop down box if the only option is the date.Why not just have it automaticlly use a chronological order,starting with the must current date.

Do you have any news on the tracked discussions issue

Thanx,
Tom

Collapse -
Hi Tom
by Lee Koo (ADMIN) CNET staff/forum admin / December 14, 2006 4:20 AM PST
In reply to: Lee

Posts missing? Can you give me some detail so I can show the engineers. In your profile currently you have 2906 posts.. Advance search by Message author returns the same amount of results 2906.

Anyways if have any details that would be great.

As for My tracked discussions, we will be relaunch it: here some details with the new version:

http://forums.cnet.com/5208-7598_102-0.html?forumID=51&threadID=223445&messageID=2347374

Cross your fingers I hope it works out this time.

Thanks!

Collapse -
Lee
by tomron / December 14, 2006 5:44 AM PST
In reply to: Hi Tom

In the search forums bar (not talking about advanced search)type tomron>select date.

I can tell by the dates that many are missing.

Thanx,
Tom

Collapse -
If you are using the search bar and not advance search
by Lee Koo (ADMIN) CNET staff/forum admin / December 14, 2006 5:53 AM PST
In reply to: Lee

it will only return search for "tomron" if it is located in the subject line and body of the post... it will not search usernames.

The only way to surface all of your post is to use the advance search and type in "tomron" in the Message Author field.

Does this make sense?

Collapse -
Lee
by tomron / December 14, 2006 6:16 AM PST

Makes sense too me,

Also i tried the new track discussions regarding this thread in the Reply to post and worked just fine.

Thanx Lee,
Tom

Collapse -
That's great! Works for me too-- :-)
by Lee Koo (ADMIN) CNET staff/forum admin / December 14, 2006 6:30 AM PST
In reply to: Lee

That's how I know you are replying to my posts. Grin

Thanks Tom!

Collapse -
Post count NOT working for new members...
by John.Wilkinson / December 13, 2006 11:53 PM PST

I just went to check the profile of a new member who signed up this morning, an.echte.trilingue, and it turns up with 0 posts. The forum search, on the other hand, finds 7 posts at this time.

John

Collapse -
This is weird one... hit refresh a few times John
by Lee Koo (ADMIN) CNET staff/forum admin / December 14, 2006 4:16 AM PST

one moment it's there, then another refresh it's gone.

I've reported it... this make take sometime to dig into.

Collapse -
missing post
by tomron / December 14, 2006 8:02 PM PST

This LINK shows Total posts: 2,but there is only one.

Tom

Collapse -
That's another strange one... I reported it
by Lee Koo (ADMIN) CNET staff/forum admin / December 15, 2006 1:52 AM PST
In reply to: missing post

It may possible the reply got deleted and the servers are slow in updating the post counts. I'm hoping this is just one time occurrence, but if this becomes a frequent issue then my hair will start turning gray pretty darn fast...

Thanks Tom for reporting this.
-Lee

Collapse -
Do you have any grecian-formula :)
by tomron / December 15, 2006 5:05 AM PST

Click here HERE

In case the link doesn't work this is what it said via e-mail notification.

"We're sorry, but the page you requested could not be found".

"Message 2348276 could not be loaded from the database".


Tom

Collapse -
I see, the 2nd message (reply) was most likely deleted
by Lee Koo (ADMIN) CNET staff/forum admin / December 18, 2006 2:49 AM PST

thus the message you are getting when trying to access that specific post. The server for some reason was a bit slow in loading the message count.

Tom, let me know if you see any more of these, I have already reported this bug, but I need a few more examples to supply the engineers so they can dig deeper into.

Thanks for reporting this.

-Lee

Collapse -
Now for something completely different
by tomron / December 19, 2006 11:40 AM PST

Sometimes when i travel between forums,hit submit,or preview

This appears on top of page.

processing message(2351931) 1265) Start sending 2351931 to the TaskEngine. Current TaskEngine size is: 0
Done sending 2351931 to the TaskEngine.

Tom

Collapse -
(NT) Again at 11:35 EST
by tomron / December 20, 2006 12:37 AM PST
Collapse -
Heres another one
by tomron / December 19, 2006 11:51 AM PST

Check this LINK


We're sorry, but the page you requested could not be found.

Message 2351931 could not be loaded from the database.

10:45 EST

Tom

Collapse -
And another one
by tomron / December 19, 2006 12:12 PM PST
In reply to: Heres another one

Click HERE

We're sorry, but the page you requested could not be found.

Message 2351931 could not be loaded from the database.

11:10 EST

Tom

Collapse -
and another one
by tomron / December 20, 2006 12:33 AM PST
In reply to: Heres another one

Click HERE

We're sorry, but the page you requested could not be found.


Message 2352159 could not be loaded from the database.

11:30 EST

Tom

Collapse -
This keeps happening
by tomron / December 20, 2006 12:36 AM PST
In reply to: Heres another one

These are happening via e-mail notifications.

Tom

Collapse -
More
by tomron / December 20, 2006 4:36 AM PST
In reply to: Heres another one

Click HERE

We're sorry, but the page you requested could not be found.

Message 2352593 could not be loaded from the database.

3:32 pm EST

Tom

Collapse -
Tom are these posts coming from SE?
by Lee Koo (ADMIN) CNET staff/forum admin / December 20, 2006 4:43 AM PST
In reply to: More

If they are, by the time you get the email notification of the updated postings --those posts have been deleted already...That's why they're aren't available in the database.

Collapse -
Lee
by tomron / December 20, 2006 4:55 AM PST

Some are from SE,but i checked SE shortly afterwards clicking on the SE forum link and they are not deleted,also some are for other forums.

Most of the issues i posted regarding this stem from via e-mail notifications,but not all.

Tom

Collapse -
Can you send me those links from your email notifications
by Lee Koo (ADMIN) CNET staff/forum admin / December 20, 2006 4:59 AM PST
In reply to: Lee

This way I can dig deeper and let the engineers know about this if it is an ongoing issue.

Thanks!
-Lee

Collapse -
Lee
by tomron / December 20, 2006 5:10 AM PST

I think the bulk of those error messages stem from SE,but i do recall getting an error message for another forum.I do not remember which one since i am bouncing around here at 100 miles per hour.

I get so many notifications that i delete every chance i get.I will certainly will provide you with the link,with the exception of SE.

Sorry about crying wolf

Tom

Collapse -
(NT) as of 14/12 10:55 AM, advanced search is not working
by jonah jones / December 14, 2006 2:57 AM PST
Collapse -
Engineers are still working on some tweaks
by Lee Koo (ADMIN) CNET staff/forum admin / December 14, 2006 3:08 AM PST

so that maybe the cause of it.

I'll let you guys know if anything comes up.

Thanks!
-Lee

Collapse -
(NT) profile is fixed....advanced search is not
by jonah jones / December 14, 2006 4:30 AM PST
Popular Forums
icon
Computer Help 51,912 discussions
icon
Computer Newbies 10,498 discussions
icon
Laptops 20,411 discussions
icon
Security 30,882 discussions
icon
TVs & Home Theaters 21,253 discussions
icon
Windows 10 1,672 discussions
icon
Phones 16,494 discussions
icon
Windows 7 7,855 discussions
icon
Networking & Wireless 15,504 discussions

REVIEW

Meet the drop-resistant Moto Z2 Force

The Moto Z2 Force is really thin, with a fast processor and great battery life. It can survive drops without shattering.