in this forum,
http://reviews.cnet.com/5204-6132-0.html?forumID=32&start=0
plus
Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.
as this forum is for forum problems
the people in the supplied link are the best
I believe their is spyware installed on both of my home computers (from my husband). I've tried several spyware detectors, and found 3 files referred to as "trojan" on my main computer (I have 2 computer routed together). I cannot delete these files with any program available. I loaded Cnet spywarebot it is installed but won't run, I recieve an error message,"advance spyware cleaner has encountered a problem and needs to close. We are sorry for the inconvenience." Can anyone help me.

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