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Seagate HD..worked before, but now isn't recognized

by momijichan / December 24, 2008 5:47 PM PST

Hello all! I'm having an issue with my Seagate FreeAgent external HD. I've been trying use it on an HP laptop which runs Vista, but it's not being recognized. I've used it several times before on this laptop without a problem.

Any ideas what the problem might be? I'd really appreciate it! (Especially if I can avoid having to format it and losing all my data.)

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Have a friend try it on their PC.
by R. Proffitt Forum moderator / December 24, 2008 10:06 PM PST

And try a new or other USB 2.0 cable.

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Will do!
by momijichan / December 24, 2008 10:28 PM PST

Yes, I'm going to try it on my brother's PC later today. I also tried several different USB cables and several different USB ports on the laptop. All the cables and ports work with other devices. =/

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by R. Proffitt Forum moderator / December 24, 2008 11:35 PM PST

It would be nice to know if the drive sounds as if it's spinning up, any noises, lights, etc.

Those are clues we use to guess what to do next. For example, no lights and we suggest moving the hard disk into a new enclosure. The advice changes with the clues.

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