SD card error - Cannot access files

Hi guys.
I’m having a problem with my SD card. Notifications of “Preparing SD card” and “SD card removed” keep popping up repeatedly (milliseconds apart) and all my data has disappeared. I have a Samsung Galaxy A3 and a 32GB Samsung Evo+ Micro SDHC Class 10 memory card, which I’ve had for about 2 years now. No physical damage to the SD card, looks brand new as I haven’t touched it since putting it into my phone. I’ve turned my phone off and on, rebooted it, restarted it, dusted the card, inserted it into a different phone but the same thing happens. I’ve also tried connecting my phone to a laptop to view folders on the card but it only picks up the phone’s internal memory, if I try to connect the card directly to the laptop with an adapter I get an error saying “Please insert disk into a Secure Digital storage device”. I’m not the most tech savvy person so I have no idea how to access the card at this point. Almost every forum I’ve searched says to format the card, but I couldn’t care less about the card itself. I have 10 years’ worth of files on it that I need to get access to. I just want to copy the info elsewhere and scrap this card. Lord knows I’m gonna make 50 copies of everything after this. Any help to access the info on the card would be greatly appreciated. Thanks.

Discussion is locked

Reply to: SD card error - Cannot access files
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: SD card error - Cannot access files
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Re: SD card error

If it doesn't even work on the laptop, all you can do is find a data recovery company to try its magic. They might recover all, but it won't be free. And just as well, it's possible they can't do anything or recover only a part of the data.

As we say here: you only lose what you don't backup. It seems you realized that a little bit too late.

- Collapse -
Re: SD card error

Just as you suspected, the data recovery company was only able to recover a part of the data... but they're still working on it.

Ha yes indeed, better late than never.

- Collapse -
My last effort before the recovery companies.

Boot up any current live LInux and see what it finds. No install or learning Linux required. I wrote about this a few years back at

Just try a current bootable Linux and see if it sees the files. If you ever see the files, copy them out immediately as I had a client that this worked once so they decided to reboot to Windows to copy the files out. Disaster as from then on neither Windows or Linux would see the files. And yes they asked me why.

- Collapse -
Re: My last effort before the recovery companies

Haha I will not ask you why, but thank you so much for all your info. An IT clued-up friend tried a few tricks, including using Linux to help but didn't have any success. The data recovery company is having better luck and hopefully they can get all the data back.

CNET Forums

Forum Info