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General discussion

Screen turn bleue

Mar 10, 2004 12:02AM PST

Computer:
IBM Laptop A20m
Windows 2000 Pro. with all the latest upgrade.
Memory 350 Mb.
Hard disk 10 Gb with 5 Gb left
----------------
Problem:
Suddenly the screen turn bleue and the following is written on the screen:
*** STOP 0x0000001E (0x0000005, 0xBFD61627, 0x000000)
*** Addresss BFD61627 base at BFD51000, swd
DataStamp 3ad338D9 - cwcpud.sys
Beginning dump of physical memory
Physical memory dump complete
Contact your system administrator or technical support
-------------------
Can anyone help.

Discussion is locked

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Re:Screen turn bleue, Repeatable? Onboot? During what?
Mar 10, 2004 3:53AM PST

In short, the message on its own means very little. Add some context.

Bob

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Re:Re:Screen turn bleue, Repeatable? Onboot? During what?
Mar 10, 2004 4:58AM PST

Well, I am using my computer and suddenly my computer shut down and a bleu screen apper with the message mentionned in the previous message.

Most of time this problem happen when I am surfing.
------------
Antivirus installed and upgraded every day "Sysmatec Antivirus Corporate Edition.
Spyware is also installed.
Ad-Ware is also installed.
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Surfing with what?
Mar 10, 2004 5:09AM PST

Since the Microsoft code leak, IE 5.5 and less is now exploitable and crashable.

I hope you understand that this detail, and maybe what's in the EVENT VIEWER would be helpful.

Tell more.

Bob

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Re:Surfing with what?
Mar 10, 2004 5:24AM PST

Explorer 6.0
Version: 6.0 2800 1106

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Re:Re:Surfing with what?
Mar 10, 2004 5:38AM PST

Event viewer;
Information 2004/03/09 09:57:44 irevents IrTran-P 4098 N/A ALAMARRE
Information 2004/03/09 09:56:55 SNMP None 1001 N/A ALAMARRE
Error 2004/03/09 09:56:42 Print None 23 SYSTEM ALAMARRE
Error 2004/03/09 09:56:35 Srv None 2000 N/A ALAMARRE
Error 2004/03/09 09:56:35 Srv None 2000 N/A ALAMARRE
Information 2004/03/09 09:56:00 E100B None 5 N/A ALAMARRE
Information 2004/03/09 09:56:32 Ati HotKey Poller None 105 N/A ALAMARRE
Information 2004/03/09 09:56:26 eventlog None 6005 N/A ALAMARRE
Information 2004/03/09 09:56:26 eventlog None 6009 N/A ALAMARRE
Information 2004/03/09 09:56:27 Save Dump None 1001 N/A ALAMARRE
Error 2004/03/09 09:36:20 Srv None 2000 N/A ALAMARRE

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Nothing stands out yet.
Mar 10, 2004 6:36AM PST

What's NEW in the machine? RAM? Software?


http://support.microsoft.com/default.aspx?scid=kb;en-us;154915 "Blue Screen on Reboot After Installing Corel CD Creator 2.0"
http://support.microsoft.com/default.aspx?scid=kb;en-us;237468 "Windows 2000 May Display an Error Message on a Blue Screen with Adaptec CD-R or CD-RW Software"
http://support.microsoft.com/default.aspx?scid=kb;en-us;247598 "Error Message: STOP: 0x0000001E KMODE_EXCEPTION_NOT_HANDLED"
http://support.microsoft.com/default.aspx?scid=kb;en-us;257956 "Error Message Appears When You Restart Windows After Installation of Nero CD-Recording Software"
http://support.microsoft.com/default.aspx?scid=kb;en-us;260830 "STOP 0x1E in Usbhub.sys with Surprise Removal of Plug and Play USB Hub"
http://support.microsoft.com/default.aspx?scid=kb;en-us;261807 "DirectCD 3.01 Prevents Starting in Safe Mode in Windows 2000"
http://support.microsoft.com/default.aspx?scid=kb;en-us;264994 "'Stop 0x0000001E' After Installing WriteDVD for Windows 2000 with Easy CD Creator"
http://support.microsoft.com/default.aspx?scid=kb;en-us;266169 "How to Troubleshoot Problems with Standby Mode, Hibernate Mode, and Shutting Down Your Computer in Windows 2000"
http://support.microsoft.com/default.aspx?scid=kb;en-us;271961 "'STOP 0x1E' on Windows 2000 Domain Controller with McAfee AntiVirus"
http://support.microsoft.com/default.aspx?scid=kb;en-us;273632 "Access Violation in win32kDesktopAlloc with Null Heap Pointer"
http://support.microsoft.com/default.aspx?scid=kb;en-us;275678 "How to Troubleshoot a STOP 0x0000001E KMODE_EXCEPTION_NOT_HANDLED Error Message"
http://support.microsoft.com/default.aspx?scid=kb;en-us;285845 "STOP 0x0000001E Error in CDA1000.sys Occurs with Adaptec AAA-133U2 RAID Controller"
http://support.microsoft.com/default.aspx?scid=kb;en-us;287524 "'Stop 0x0000001E' Error Message When You Mount a Volume"
http://support.microsoft.com/default.aspx?scid=kb;en-us;288918 "'Stop 0x0000001e' Error Message After You Install a UMAX Scanner"
http://support.microsoft.com/default.aspx?scid=kb;en-us;289001 "'STOP: 0x0000001E' Error Message When You Load Windows 2000 System Registry Hive"
http://support.microsoft.com/default.aspx?scid=kb;en-us;294728 "Error Message: STOP 0x00000001e KMODE_EXCEPTION_NOT_HANDLED in Win32k.sys"
http://support.microsoft.com/default.aspx?scid=kb;en-us;296895 "STOP 0x0000001E Error Message Appears After You Install Sound Blaster LiveWare"
http://support.microsoft.com/default.aspx?scid=kb;en-us;297523 "Error Message: Windows 2000 Could Not Start Because of a Computer Disk Hardware Configuration
Problem" http://support.microsoft.com/default.aspx?scid=kb;en-us;300224 "'Stop 0x0000001E KMODE_EXCEPTION_NOT_HANDLED' Error Message May Be Displayed When You Use the Diskperf Utility"
http://support.microsoft.com/default.aspx?scid=kb;en-us;302971 "'Stop 0x1E' or 'Stop 0xc5' After You Install Service Pack 2 and You Use Logitech Mouse Drivers"
http://support.microsoft.com/default.aspx?scid=kb;en-us;306119 "Stop 0x0000001E Loading Adobe Type Manager Font Driver"
http://support.microsoft.com/default.aspx?scid=kb;en-us;306451 "'Stop 0x0000001E' Error Message After You Log Off from a Terminal Services Session"
http://support.microsoft.com/default.aspx?scid=kb;en-us;317153 "Stop 0x0000001e or Stop 0x00000050 Error in Navap.sys When You Use Norton AutoProtect Feature"
http://support.microsoft.com/default.aspx?scid=kb;en-us;329703 "'STOP' Error Messages in Qafilter.sys or Qsfilter.sys with Third-Party Quota Management Tool"
http://support.microsoft.com/default.aspx?scid=kb;en-us;330363 "A 'Stop 0x0000001E' Error Occurs in the NetWare Redirector"
http://support.microsoft.com/default.aspx?scid=kb;en-us;811014 "'STOP 0x0000001E KMODE_EXCEPTION_NOT_HANDLED in NTOSKRNL.EXE' Stop Error Message After You
Install PcAnywhere"

- Jerold Schulman

You get the idea. The error is too generic to write "this is your issue." Your Event Viewer items seem to be too many. Did you clear the logs, then crash and then see what's in there?

Bob

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Re:Nothing stands out yet.
Mar 10, 2004 11:25PM PST

I see what you mean. I guest I will live with it, since it only happen once or twice erery other week. Thanks for the help Bob.

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Re:Re:Nothing stands out yet.
Mar 11, 2004 8:16AM PST

cwcpud.sys is a clue. Who does this belong to? It is not part of Windows 2000 Pro that I know of. What application or perhaps a plug-in? Find that guy on your system and see who he belongs to.