LG forum

Question

Screen on LGV940N unresponsive

Does anyone know if there is a way to do a factory reset on this unit without being able to use the touchscreen?

Discussion is locked
You are posting a reply to: Screen on LGV940N unresponsive
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Screen on LGV940N unresponsive
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
So the old power button and volume button is not working?

In reply to: Screen on LGV940N unresponsive

Tell the forum your reset method.

Collapse -
Those work fine.

In reply to: So the old power button and volume button is not working?

Didn't say that. The buttons themselves appear to be working just fine. It is just the touchscreen that is unresponsive.

Collapse -
Then one last thing.

In reply to: Those work fine.

Power off, remove memory and if it has it the sim card. If this has a battery, remove that for about a minute to insure we get a full reboot. If the power button and volume get you to the reset (you did not tell the forum it did) and if the screen is non-responsive the device is broekn.

Collapse -
Wifi Only

In reply to: Then one last thing.

This unit does not have a sim card, and the only memory is the onboard memory it came with. I am unable to restart the unit since pressing the power button just brings up the confirmation screen where you can either turn it off, restart it, or turn on airplane mode. Since the screen is unresponsive I am unable to completely turn it off.

Though to back up a bit, what is the combo in order to reset using the power and volume buttons?

Collapse -
This is where I yank the battery

In reply to: Wifi Only

Collapse -
That worked

In reply to: This is where I yank the battery

Thanks so much. Not sure what caused the screen to become unresponsive, but the first option in your link worked just fine. Thanks.

Collapse -
Glad it helped. In parting my joke is....

In reply to: That worked

"Android is the new Windows."

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

GIVEAWAY

Enter to win* a free holiday tech gift!

CNET's giving five lucky winners the gift of their choice valued up to $250!