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Question

Screen goes black, but the computer still on. GPU issue?

by aeforia / October 11, 2017 10:17 PM PDT

Hello all,

Very recently Ive been having a problem where while playing games, my screen will go black, and essentially crash my computer. I lose my sound and it cuts out my keyboard, but the computer and fans are still running. Ive tried everything I could think of to fix the problem ( video drivers, dusting, reslotting various devices) but no fix. I also know its not an overheating issue as my average temp when this happens is about 40-45c

Specs:
Intel i7 3770 @3.5ghz
16g ram
Amd radeon r9 390
Asus p5q motherboard
Corsair hx750 powersupply

Please help!
Thanks in advance

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All Answers

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Answer
(NT) Test this with the side
by Bob__B / October 12, 2017 12:10 AM PDT
Collapse -
Test this
by Bob__B / October 12, 2017 12:12 AM PDT

With the side panel off.

If no help remove the gpu and plug the monitor into the mobo.

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Answer
Again. You don't know if it's temp related. Why?
by R. Proffitt Forum moderator / October 12, 2017 10:40 AM PDT

Because not all chips have temperature reporting. Try it without a case cover and see if it takes longer to lockup.

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