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Samsung forum

General discussion

Screen damage?

by JimFlog / December 24, 2010 7:46 AM PST

I am buying a LN46C650 TV and I am a bit concerned about damaging the screen by extended fixed image areas. The manual sounds dire warnings about blank areas, menus, etc. Is this legalize or is this a serious problem? After all, some movie channels put a constant logo on the screen and can't be avoided. Has anyone actually experienced such damage? Thanks.

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Mostly
by R. Proffitt Forum moderator / December 24, 2010 8:31 AM PST
In reply to: Screen damage?

I've seen this mostly on airport arrival and departure displays. So yes it can happen.
Bob

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Screen damage?
by Samsung_HD_Tech Samsung staff / December 27, 2010 12:40 PM PST
In reply to: Screen damage?

JimFlog,

I don't recall a post where an LCD owner has complained about their LCD panel being significantly burned in - at least here on C|Net.

That said, it is possible with static images, bright-against-dark gameplay, and other applications if used contrary to the manual. But it is not warrantied if it develops. If you have further questions on the warranty policy, call 800-SAMSUNG and speak to one of the customer service agents.

That said, I invite other LCD owners to submit their experiences, and check your local retailer to see what salespeople have to say. You can also check out their displays, where many retailers play looped demo images to see what repeated images might have done over the last year. Stores generally use the Dynamic (Store Demo) mode, which amps many of the contrast and brightness settings (what we commonly refer to as "torch mode"), so those would likely experience more aging of the panel than the typical home-used television set. I don't think you'll see any image retention on those sets, but I invite you to see for yourself.

--HDTech

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