Hint: Microsoft won't do this for you!
i had to check a pc with win 98, who has an agp diamond video card, but when windows starts, it says that there is a problem with the device, everytime you try to correct it or start windows appears the same message and the video options are set to 640x480 and 16 colors.
If you try to go to screen properties appears an error message that says, problem with desk.cpl file and no properties window appear. When you start windows in error mode, you can access the screen properties window and make any changes you want.
What is the problem, video card, configuration, virus, compatibility, driver? because i can?t fix

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