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Screen blacking out.

by coeurdalene / July 21, 2006 1:20 PM PDT

I have a Dell Inspiron 4100 about 5 years old. I use Windows XP Home.

For a few months now, while I'm on the computer, the screen freezes for a while, goes black and after a short while, it "unfreezes" and comes back on. On some occasions, I have to manually shut down because Ctl. Alt Delete doesn't work.

Does anyone have an answer?

Thank you.
Judie

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Judie, Tell Us More...
by Grif Thomas Forum moderator / July 23, 2006 1:52 AM PDT
In reply to: Screen blacking out.

What have you done to clean up the machine? Take off the computer cover and use compressed air to blow all the dust and junk from inside.. Next, follow the steps in the links below to eliminate unnecessary start up files and services and delete all the junk files from the computer:

Cleanup Steps To Do

Just in case it's simply the monitor going bad, try swapping in a known "good" monitor and see if the problem still occurs.

Hope this helps and let us know more.

Grif

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Reply to tell us more
by coeurdalene / July 23, 2006 5:52 AM PDT
In reply to: Judie, Tell Us More...

Grif, I haven't yet gotten to all the to do things on the link you sent, but I thought Ad Aware was a good thing. Shouldn't I continue to have that?

I have a laptop, so I can't take the case off, but in May, I had the computer wiped clean and newly formatted and I believe they cleaned everything. The screen freezing and going black was happening before and my hope was that by getting rid of excess files and programs, the problem would have been corrected. I have a desktop monitor and the one on my laptop and they both do the blackout.

Does this info help you any?

Judie

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Yes, Keep Ad-Aware..
by Grif Thomas Forum moderator / July 24, 2006 1:08 AM PDT
In reply to: Reply to tell us more

.. But install some of the other programs I suggested as well.. They all seem to find something different and as such, it's a good idea to scan with multiple antispyware tools.....

And as to cleaning out a laptop, you can still do quite a bit. "Heat" is a real killer of laptops. They just aren't designed to cool off well. Get a can of compressed air, then blow out all the vents.. Remove any covers you can and clean things up as much as you can..

Then continue on with the steps I suggested.

Hope this helps.

Grif

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Blink
by PKsteven / July 24, 2006 4:19 PM PDT
In reply to: Screen blacking out.

You may have to blink your eyes a bit faster, when your eyelids stay up the screen is on, when you shut them the screen appears black, a faster blinking rate will solve this.

(kidding of course);)

It's probably a power or graphics issue, or many others but as others said, more info.

Paul

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