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General discussion

Scoll bar freezes

by jason1214 / July 6, 2005 2:20 AM PDT

now a new prob has appeared. When looking at web sites
and using the scroll bar.....the whole thing freezes up. I cant even turn off the pc as the on off switch wont even work. I have to press the reset button and then go thru all the scan disk thing and wait for boot up, etc. Then the same thing happens again in a few minutes. Some1 told me to clean out the pc tower from dust, which I have done and didnt help. as well as its very cool here so heat is not the prob. as that was suggested also. Win98/IE 6.0/ Amd K-5.
I have done all the regular things...SFC/scan disk/defrag/scan & checked for viruses/lavasoft/ etc.

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how much ram or memory?
by Earth9111 / July 6, 2005 6:38 AM PDT
In reply to: Scoll bar freezes

check for spyware? check for worms? what kind of virus program do you have?

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scroll bar freezes
by jason1214 / July 6, 2005 6:57 AM PDT

I have run PC Bug Doctor,Lavasoft, ad aware,space odyssey,spy blaster and temp. cleaner.
I have 320.0 MB of ram. under system resources, it says that 68% are free.
I have Norton AV, and am current on updates as well as have done a complete scan of system.

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your other posts indicate the same...
by reefurbb / July 7, 2005 1:19 PM PDT
In reply to: Scoll bar freezes

1. try a different mouse..
2. you have to hold the switch in for 4sec to finaly turn off.
3. I'll bet ctrl+alt+delete doesn't work, for seeing what's running or done twice to shut down?
4. Doing other stuff with mouse should also lock PC up?
5. I've had bad experiences with a few AMD K-6, usually higher than 333mhz. Can you borrow one to try, without messing up inside of PC? Ebay might have them cheap.
6. blowing out dust includes taking off the processor fan/heatsink and cleaning it. Be gentle-careful.
7. You may have ram going bad, especially 168 pin PC-100-133. I haven't seen an older PC-66 go yet.
8. start-run-msconfig-startup. Look for suspicious entries. Look for stuff you don't need starting with windows. Uncheck, turn off stuff and restart. Play detective.

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scroll bar
by jason1214 / July 7, 2005 2:24 PM PDT

1. will try a diff. mouse.....but using the ^ > < on the keyboard instead of the mouse creates the same problem.
2. ON-OFF switch wont work at all no matter how long it is depressed.
3.ctrl+alt+del.....correct does not work at all. Nothing will work except reset button.
4.Nope ....only when using scroll bar will this happen....and happens when only looking at text/script on web pages....never while in E mail program. and have also noticed at the bottom of screen, the text appears to be split in half when this happens, going
across the entire page, like all the letters have been chopped in half as in split apart.
5. Don't know if I want to take a chance on getting another AMD k-6 if something simple cant fix this problem, will prob junk this thing and upgrade incl. win XP.
6. Will take off fan/heat sink this time.
7.unknown about ram
8.have 'selective' start up programs only....the ones I am familiar with.

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If not the "mouse" == device drivers?
by Cursorcowboy / July 7, 2005 10:11 PM PDT
In reply to: scroll bar

1. The article [Q323786] provides general troubleshooting steps to isolate problems that are related to video adapter drivers or video subsystems concerning symptoms of display problems as follows:

? Computer fails (general protection faults or invalid page faults)
? Computer stops responding (hangs)
? Printing problems
? Unexpected mouse behavior
? Unexpected colors
? Screen redraw problems

2. Check for conflicts in ''Device Manager''. In some cases, a hardware conflict may manifest itself as a video problem.

3. The first thing to ensure is that a ''device has not been disabled in a hardware profile.'' Also, please read ''Troubleshooting Device Conflicts with Device Manager (Q133240)''.

4. You may use the DirectX Diagnostic Tool to determine the video driver versions, provided this tool is installed on the system:

a. Click Start, Run, type the following line exactly as shown or else copy and paste it there, and then either press Enter, or click OK.

c:\program files\directx\setup\dxdiag.exe - (being sure the correct path in the example is used)

Note: Otherwise, use the Windows Find function to see if the file DXInfo.exe is installed on the system. If so, double-click it.

b. Click the Display or the Display 1 tab.

c. Under Drivers, note the version number on the Version line.

Note: If multiple video adapters are installed in your computer, repeat #b & #c above to determine the driver versions of each additional video adapter. When finished, click Exit.

5. Set the Windows Standard VGA display option in the Control Panel:

a. Click Start, Settings, Control Panel, Display icon.

b. Click the Settings tab and then click the button labeled, Change Display Type in Win95, or the Advanced... button with Win9x, and select the Adapter tab.


c. Click the Change button and follow the instruction until you can select Show all devices/hardware for your version of Windows. Be sure you don't use the option to ''Search for a better driver.... .'' You must set this manually.

d. In the ''Manufacturers'' box click ''Standard'' display types. This option should be at the top of the list -- if you can't see it now, scroll upwards.

e. In the ''Models'' box, click ''Standard Display Adapter (VGA)'', and then click Next or OK - depending on the Windows version used to ensure the selection made is accurate.

f. Click Close, or whatever to exit that dialogs.

6. While at the ''Display Properties'' (Click to see an example screenshot) dialog, click the Settings tab if it's not already in focus.

a. In the Colors palette box, select 256 Colors by using the drop down arrow at the right side.

b. When finished, restart Windows for these changes to take affect.

Note: Then run/use the system and test for problems. If the anomaly disappears, the problem was certainly caused/related to the particular video drivers in use, or is related to the subsystem video adapter itself. Perhaps the drivers are corrupt and require a reinstallation, but I would suggest the manufacturer's site be check for updated drivers first.

7. Consider adjusting the ''Advanced Graphics Settings'' (Click to see an example screenshot) a notch lower, or higher and observe the results (Click Start, Settings, Control Panel, System, Performance, Graphics).

8. You can benchmark the system's video performance at various settings to determine the best one to use and for most people, an unscientific test may suffice. If using Windows 98, click Start, Settings, Control Panel, Display, Effects and place a check mark in the box labeled, ''Show window contents while dragging''. Click Apply and then click OK to Exit. This setting gives the video card a good workout. After this, drag several windows around and note whether the movement is jumpy or smooth. Try different resolution settings and color depths (Control Panel, Display, Settings, Colors and Screen Area) and note which setting gives the best movement/result for use.

9. Are there perhaps problems related to DirectX? Supplemental reading:

a. ''Troubleshooting Video Problems in Windows (Q127139).''

b. ''Cannot Change Video Resolution on HP Vectra Computer (Q128703).''

c. ''EISA Bus Computer Detects Display Adapter Incorrectly (Q133726).''

d. ''Display Problems, Errors, or Computer Locks When Starting Game (Q161961).''

e. ''Unable to Select a Higher Screen Area in Display Properties (Q182595).''

f. ''Description of the DirectX Diagnostic Tool (Q190900).''

g. ''Uninstalling Windows 98 Changes Display Settings (Q207551).''

h. ''CDSETUP-Audio and/or Video Problems with Step-By-Step Software (Q238511).''

i. ''How to Troubleshoot Audio and Video Issues in Windows Media Player (Q265523).''

j. ''How to Force Windows to Use Standard VGA Compatible Driver (Q268852).'' (Windows XP)

10. Please read through the article [Q329821] for a general understanding concerning the video adapter types used, particular systems, the subsequent rendering of information by the software/program used, and the result (cause) that may be rendered on your video screen.

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(NT) (NT) so far, so good...w/ a new mouse....
by jason1214 / July 9, 2005 12:15 PM PDT
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good detective work so far.....
by reefurbb / July 7, 2005 11:27 PM PDT
In reply to: scroll bar

if the other reply about device drivers doesn't work...
Is your video onboard or add-in, pci or agp?
If add-in, I'd try some local repair shop that sells used components; 2mb or 4mb pci card as w98se will probably have the drivers.
I'm guessing onboard 2mb video.
If so, some of these problems are adding up to a processor-motherboard going bad, as my experience was that the AMD K6-2 400, 450, 550mhz went worse gradually, and shops want $20 just to look and estimate.
While doing the heatsink cleaning, look-see about jumpers on the motherboard to set processor speed, white printing on mobo. And see if you can read the speed off the processor. Maybe someone previously tried to overclock, or you can change the jumpers to reduce the speed, like down to 333mhz.
K-6 I bought was new, $60 from shop, harder to find new, don't know about Ebay. I reduced speed on the new 500mhz processor to 400mhz in hopes it would last a long time.
Also, most mobo's that use K6-2 processors are socket 7. I've used Pentium 1 200mhz mmx processors for a cheap and quick fix with the idea to not have the higher new K6 cost and to keep using the PC, noticeable slower. I've never had a PI burn out-go bad.
I reset the mobo jumpers at 66mhz bus, X3 multiplier, makes 198mhz and they are still running fine.
I've also used a PI 166mhz mmx overclocked to 198mhz, if the pc will fire up at this, still running.
Ebay has cheap PI's or I can sell you one.
This way it's cheaper to see whether the problem is the processor or mobo. If it does it with a PI, then the mobo is messing up. Even with a going-bad processor, the switch should turn things off, unless sleep functions are enabled in BIOS. Enter "setup" at boot and see what's going on.

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