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Question

Scheduling shifts, invoicing clients, paying shiftworkers

Mar 28, 2015 10:54PM PDT

ShiftPlanning's software doesn't do invoicing. It seems its competitors don't do that either, unless I've missed something. Anyone know of an app that allows you to schedule shifts for multiple employees, then calculate how many hours they've worked and how much they should get paid, and also create an invoice to send to clients based on how many shifts that client had us do in the last month?

Right now we use Google Calendar both paying the shift workers and invoicing the clients involves manually counting the shifts and then creating a PDF invoice to send to the clients. We'd like it all to be automated.

ShiftPlanning has an API and Google Calendar have an API but we'd like to avoid custom work if possible.

Discussion is locked

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Answer
Wouldn't this be a function of your Payroll department?
Mar 29, 2015 3:21AM PDT

Once in a while you find a company trying to automate away departments. If such an app/feature isn't out there, why not a little custom work?
Bob

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I am the Payroll department
Mar 29, 2015 7:29AM PDT

I am not concerned with where you are from Right to Left or on which quadrant of political dogma fall or how much of a Capitalist you, and I can assure you that I am not trying to eliminate jobs held by humans other than myself.

I spent 30 hours a month counting hours and creating PDF invoices and figuring out how much to pay contractors and moving shifts around because this person has a wedding that just popped up and this other one is sick, etc., and I'd rather have a program count the shift hours for more and count how much one client should get billed. I don't want to do it myself manually.

I found in my own research just now that potentially ADP has a solution for 1-49 employees that has a scheduling and time management module and there's an invoicing module and also a payroll module. And there's something called Kronos Workforce Central that can do it all too. I have no idea how much these things cost and don't know whether though and thus whether I could afford them, as I suppose because both ADP and Kronos are big players who frequently sell to massive companies they don't publish their prices on the web. Instead they rely on commissioned salespeople. But maybe someone has someone here has some insight about pricing without my going through such a formal process.

Is anyone able to chime in about whether ADP and Kronos might be able to do what I described and whether I'm going in the right direction with them?

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Small world.
Mar 29, 2015 7:33AM PDT

A friend of mine worked with ADP years ago. They used to be more than happy to discuss their products. As what I know is outdated, are you reporting these companies won't talk to potential clients today?

That's sad to hear.
Bob

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Definitely not on Sunday
Mar 29, 2015 8:44PM PDT

They will probably talk to potential clients, but probably not if you first inquire on a Sunday which is when I wrote into this CNET forum. Even during the week I imagine it'll involve a little phone system wrangling and giving up marketable contact information before I can finally speak to someone who knows about their products enough to intelligently about them.

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That's true.
Apr 1, 2015 1:52AM PDT

Many places have hours when the various departments are working. If ADP or other companies don't talk, imagine if you need help later. That is, this is a good way to gauge if you are going to be happy with them.

If you only need support on Sundays, they may be a poor fit.
Bob