Windows Legacy OS forum

Question

ScanSoft wants to install

by volvogirl / November 20, 2011 2:00 AM PST

Started a new topic for this. Don't know if it has to do w/ my installing sp3 yesterday and all the problems I had Thursday. But when I right click on some desktop icons or right click in the folder directory list it wants to install Scansoft PDF Create 4, which I have and works. I did use it after I installed sp3. Do I need to reinstall it?

I remember years ago there was a trick to stop things from trying to install.

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All Answers

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Answer
Something must have hung . . .
by Coryphaeus / November 20, 2011 3:48 AM PST

If you use it, I'd uninstall it and reinstall it. The installer may be stuck in limbo.

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Answer
There is a trick
by MarkFlax Forum moderator / November 20, 2011 9:57 AM PST

or rather a Microsoft utility called the Microsoft Windows Installer Cleanup Utility, but Microsoft stopped using it because it damaged a certain Office Suite, Office 2007 as described here;
http://en.wikipedia.org/wiki/Windows_Installer_CleanUp_Utility

However, it is still available at various sites, eg here;
http://www.softpedia.com/get/Security/Secure-cleaning/Windows-Installer-CleanUp-Utility.shtml

If uninstalling, (reboot, then) reinstalling ScanSoft does not solve the issue, then you can try that.

Mark

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Right that's it.
by volvogirl / November 21, 2011 1:29 AM PST
In reply to: There is a trick

Something I had to do once with the windows installer.

UPDATE I FIXED IT
I found my ScanSoft disc so I let the install run and it only needed to find one file on the disc, the .msi file. Maybe it got lost when I did all the clean up and repair. I sure had to browse around the disc to find it. But then it completed and isn't giving me any more trouble.

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Nice work
by MarkFlax Forum moderator / November 21, 2011 4:08 AM PST
In reply to: Right that's it.

That's great, and good work.

Mark

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