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Scanner program cant find pictures

by acrubray / January 21, 2006 4:31 AM PST

I have an Epson Perfection 1670 Scanner that (appears) to work fine BUT I always get the same Error message when I attempt to scan anything --- cannot find a document on the Scanner.
I wiped all the software off my PC, cleaned the Registry and performed a new install but that did not help. I then went through the full install procedure on a MAC and there too got the same error message. Does anyone have an idea as to WHY the scanner wont acknowledge that there IS something on the Scanner and display that image?

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Collapse -
The scanning
by jackintucson / January 22, 2006 4:18 AM PST

tube (light) may either be out of adjustment or it's bad. Time for the shop. Happy

and life goes on...

Jack

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Many Thanks
by acrubray / January 27, 2006 5:51 AM PST
In reply to: The scanning

Many thanks for your help. Your response was so much better that Epson Tech Support.

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