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General discussion

Scanner program cant find pictures

Jan 21, 2006 4:31AM PST

I have an Epson Perfection 1670 Scanner that (appears) to work fine BUT I always get the same Error message when I attempt to scan anything --- cannot find a document on the Scanner.
I wiped all the software off my PC, cleaned the Registry and performed a new install but that did not help. I then went through the full install procedure on a MAC and there too got the same error message. Does anyone have an idea as to WHY the scanner wont acknowledge that there IS something on the Scanner and display that image?

Discussion is locked

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The scanning
Jan 22, 2006 4:18AM PST

tube (light) may either be out of adjustment or it's bad. Time for the shop. Happy

and life goes on...

Jack

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Many Thanks
Jan 27, 2006 5:51AM PST

Many thanks for your help. Your response was so much better that Epson Tech Support.