Has it ever worked properly with your new computer? XP can be very particular how peripherals are installed. And if you don't do it just right, the machine might not work.
I purchased a new computer and am running XP home edition on it. It is a "HP Pavilion" and I have a HP Deskjet printer. The problem is that when I try to use the scanner, a box pops-up and tells me that the scanner cannot be found. When I check the device managerit says that it is there, and when I check "properties" it says that it is running properly.
I have checked the power connection, the serial port, all connections seem fine. I have looked for updates to the scanner(Primax/Primascan) for new drivers and found none. any ideas would be appreciated. thanx