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General discussion

Scan Completes but No Lists

Nov 21, 2009 10:28PM PST

I installed TechTracker a few weeks ago, and I seem to recall that it scanned and I got a page with status (no updates available -- makes sense because I just reloaded all my current apps.) Now, if I tell it to scan now, I see internet activity, the status of TT is Scanning, and then it finishes and says no updates available. But when I go to My CNET TechTracker page, I just get the download page (I see others on this forum have mentionned the same problem.) The My software updates on the toolbar also just sends me to the same place, as if I'd never downloaded. What do I need to do -- reinstall for some reason?

XP Pro SP3, Firefox 3.5.5

Discussion is locked

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Scan completes but no lists
Dec 7, 2009 7:32AM PST

Windows Xp,sp3; IE7

The same thing is happening for me. I loaded TechTracker about a month ago, scans and lists were doing good, but last week, it would scan then take me to the download page. Over and over. No lists were generated, but the TT in the Taskbar will pop up on starting the computer to tell me that I have two programs that need updating. When I click on either programs, I am taken to the download page once again.

What's going on? Thank you.

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Disappearing TechTracker list
Jan 6, 2010 1:58AM PST

All was well with TechTracker until the last week or so. Now I end up on what appears to be the My Software page, but there's no longer any content. So no "Download Now" links, no list of up to date software.....no nothin'.

Any help would be hugely appreciated. I downloaded and reinstalled TechTracker, but it did not re-scan and I don't see any way to force it to do that. Dump the preferences file, maybe?

I'm on a 2.47GHz MacBook Pro running Snow Leopard -- all system software is most current version/s.

Thank you.

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me too
Jan 29, 2010 11:05PM PST

This happens to me too!

Windows 7, IE 8