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General discussion

SBC DSL Pro

Sep 6, 2005 12:20AM PDT

i just upgraded to sbc dsl pro. it just upgraded this morning but i still receive the same download speed ranging from 80-150kb/s. i also ran a test and i'm still receiving 1.3megs when dsl pro offers 1.5-3 at any given time.

Discussion is locked

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You should call.
Sep 6, 2005 8:07AM PDT
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Ed is correct & check sbcis test, self support tool, & modem
Sep 6, 2005 10:27PM PDT

My SBC pro connection is so fast that ''RealPlayer'' sent me an error message that since I no longer use DSL, I must ''reset'' to T1 connection speed.

I am not sure which ''speed test'' you ran but go to:

http://www.sbcis.com/dsl/speedtest/

for the official result that SBC will want to hear when you call them. The test takes a while to run.

Also run the SBC self support tool. If you have not downloaded it go to

http://www.sbcis.com/article.php?item=3910

and click download.

Also make sure you have at least a SpeedStream 5100 modem or equivalent. Then call SBC at 1-877-722-3755.

This is a direct copy and paste of what I just got for my ''throughput'' results (minus the pretty color charts). Usually the both my upload and download speeds are faster but it will vary every time you run it depending on system traffic:

Your Throughput:
Download = 2.544 Mbps
Upload = 439.12 kbps

Compare your DSL InternetThroughput

Approximate time required to download an average MP3 file (2.5 MB)
Your DSL Internet Throughput
approx. 7 sec

56K Dial Modem
approx. 9 minutes

*************************************

Which raises the question: Why is the upload speed only about 20% of the download speed?

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upgrade
Sep 7, 2005 1:37AM PDT

It took a week or two for my upgrade. I went from

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speed test
Sep 7, 2005 3:03PM PDT

ok, i ran the sbc speed test and i have 1.3meg download and 380 upload. i have the 1000S modem other than that i shall call them up.

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2wire homepage
Sep 7, 2005 3:06PM PDT

if i go to my 2wire homepage it shows download rate at 3008 and upload at 512 so obviously it says i have the upgrade in comparison to what i had before

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another site
Sep 8, 2005 11:21PM PDT

I use is broadband reports. They give you a chart and the opportunity to post your speed and compare to others in your area. Sounds like you got more than you paid for with Pro. Where are you located?

http://www.broadbandreports.com/stest

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Solution
Sep 12, 2005 2:37PM PDT

ok, figured it out after calling sbc. it seems i need phoneline filters ect...i am now running 3megs.