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General discussion

Saying programs are out of date, but they are not???

Apr 27, 2010 7:31PM PDT

I installed TechTracker last night and ran it and it said that several programs where out of date which I then ran through and updated.

Had a look at the computer the next day and it said i had several programs that needed updating again, so I logged onto TechTracker and it seemed to be the same programs again. The weird thing is when I opened these programs and clicked on the check for updates they where all up to date.

Any idea was is happening here??

Thanks for your help.

Discussion is locked

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Two thoughts...
Apr 28, 2010 3:59AM PDT

1.) TechTracker does not automatically detect update installations; it must run a system scan to update its results. Thus, if you haven't already, try running the TechTracker scan (which can be set to automatically run every XX days) to ensure you're receiving the latest results.

2.) Note that some programs do not always updates themselves properly, leaving traces of the previous version behind. TechTracker may detect these traces and report an outdated version, even if you already updated. In this case, you can report the issue via your results page, which will alert the TechTracker team to the need to update the way that particular program's version is determined in a future TechTracker update.

Hope this helps,
John

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Two Thoughts...
Apr 28, 2010 8:03PM PDT

Thanks John Ill make some changes and see how it goes.

Regards

Mike