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General discussion

Saving photos

by jo-daz Mar 4, 2015 4:24PM PST

Hi, I'm not very tech minded and wondered if anyone could help. I'm trying to take all my photos off my laptop so I can set it to factory settings. The problem is when I copy/send them to my usb stick it says I can't transfer the properties of the folder/photos. What does this mean and do I need the properties to save a photo?

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Re: USB-stick

by Kees_B Forum moderator Mar 4, 2015 4:46PM PST

That probably happens because your hard disk is formatted NTFS and your USB-stick is formatted FAT32.

I don't think it harms, but why not try? Just copy one picture to the USB-stick, copy it back to another location on your hard disk and compare the original and the copy. What do you see?

If unhappy with the result, change the USB-stick to NTFS and everything will be fine. But you can't use it in your Mac then anymore. Or use another USB-stick or an external drive, that already is NTFS.

By the way, do I understand correctly you don't yet have a backup? Then you are lucky you didn't lose those pictures already in the past. Better start a regular backup for things you don't want to lose.

Kees

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