Try File>Export to a Personal Folder, then File>Import from a Personal Folder.
The export part won't be a problem, I think. But you better find another installation of Outlook to try the import, before doing the erase!
Also see the Outlook Help for import and export, and especially http://support.microsoft.com/default.aspx?kbid=287070&product=ol2002 (How to backup, restore or move Outlook data).
Hope this helps.
Kees
Hi y'all,
This seems like a dumb question, but I have to ask:
How does one save email messages and Contacts from Outlook? I have been told by Dell Customer Service to back up everything on my computer, b/c I have to completely re-set my system (a whole other issue that belongs in another forum). I would like to save my email messages and contacts, but I can't seem to find the folder that they're in.
I did save an data file entitled Outlook, a .pst file type. However, when I went to open it, I got an "open with" box prompting me to choose either "the appropriate Web service" or "program to open it with" Neither one worked (even when I chose Outlook to open the file).
I feel like this is an easy question, but not even Dell could give me an answer. Am I making this more difficult than it is. Is there a way to just save everything to disk?
Thanks for any help!

Chowhound
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