HDTV Picture Setting forum

Question

Sanyo HDMI issue

by Zach667 / December 11, 2013 5:31 AM PST

Hi, I have a blu ray e5400 from samsung hooked up to an HDMI cable to a 40" flat screen SANYO model DP42740. Yesterday it was working fine, but when I turned it on today, I noticed I have video, but no audio. Yes the HDMI cable is good, I checked with another one and it did the same. Yes I tried on PAM and the oh her audio settings and still no sound, yes I have even tried changing ports and turning in on and off with the tv being on and off. So I'm at a bit of a lose as to what happened. My tv now say "please use audio input 3 for DVI connection, but the samsung e5400 has no av ports so that can't happen. I checked with another tv with the same HDMI cable and it worked perfectly. That is a bit confusing why only video will show on the Sanyo and no sound, I tried a sat. Box and no picture or sound, the ps3 was the same. But if I use the same HDMI cables for the blu ray player to connect to my nintendo 64 through a small av to HDMI converter, the n64 will show up on the HDMI 1 or HDMI 2 with both video and sound. Weird. Any new ideas?

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All Answers

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Answer
Power off everything. Pull plugs (all of them.)
by R. Proffitt Forum moderator / December 11, 2013 6:16 AM PST
In reply to: Sanyo HDMI issue

Due to a terrible decision years ago HDMI might lock out connections until a power removal is performed. I remove power (AC plug) and HDMI cables then wait a while for the chips to reset. Then I plug in just what I want to test.

Keep in mind I never send 5.1 sound to a stereo TV.
Bob

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Answer
Sanyo HDMI issue solution
by coppelltvrepair / April 3, 2014 7:47 AM PDT
In reply to: Sanyo HDMI issue
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